Spa Therapist (Saturdays)
Spa Therapist (Saturdays)
JOIN A LEGACY OF HOSPITALITY
Welcome to Hastings Hotels, a family-owned business that owns and operates six hotels in Northern Ireland including 893 bedrooms, 21 quality apartments, 1 luxury lodge, a standalone gastropub, and a luxurious spa.
For more than 60 years, we have built a reputation for placing quality at the heart of everything we do. But it’s not just about the products; it’s our people who bring the Hastings experience to life.
With personalities, attention to detail, and a desire to grow, our staff are at the core of what makes us stand out in a crowded marketplace. If this sounds like you, we welcome you to apply for the position of Spa Therapist at the five-star Culloden Estate & Spa.
This is a saturday role, typically working from 10am to 7pm with an hour for lunch; guaranteeing 8 hours per week. Additional shifts may also be offered.
We place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the wider Group. We believe that the right behaviours and attitudes are more critical than every last qualification – we can help you attain those – and offer an extensive range of learning and development opportunities.
We’re committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey.
In addition to a competitive rate of pay, aligned to your experience, Hastings Hotels offer a range of benefits including:
Complimentary meals when on duty.
An exclusive, preferential room rate across our entire portfolio of hotels.
20% Discount on food at our restaurants.
Retail discounts and perks.
Free parking at selected sites.
29 days’ holiday increasing with service, plus your birthday.
Access to an extensive health and wellbeing programme.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers/life-at-hastings/
Hastings Hotels is an Equal Opportunities Employer.
About this role
To be responsible for carrying out Spa treatments for the greatest enjoyment of guests and maximum profit contribution to the hotel.
To deliver treatments to required standards, maintaining the dignity of guests at all times.
To provide the highest standard of service to guests, ensuring the expectations of a 5-star Hotel are met.
To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
To maintain the presentation of the treatment and preparation rooms in accordance with Hastings standards.
To work effectively with colleagues to ensure harmonious working environment where all employees are treated with respect and dignity.
To maintain the security of stock areas at all times, immediately reporting any breaches.
To comply with all health, safety and hygiene policies and procedures.
To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.
Any other duties as required by management.
What you will need
Required criteria
- Right to Work in the United Kingdom
- NVQ Level 3 in Beauty Therapy
- Excellent attention to detail
- Good communication and numeracy skills
- A professional appearance
- Ability to deliver an exceptional standard of customer service
Desired criteria
- Previous experience gained in a similar position
- Educated to GCSE standard or the equivalent with grades A-C in English and Maths
Skills needed for this job opportunity
Establishing Rapport With Clients
Hospitality
Exceptional Customer Service Skills
