Receptionist
Receptionist
We are looking for a Receptionist to join our team at Dundonald Links in Gailes. Hourly rate of £12.71!
This is a permanent position to work full time hours. This will be 40 hours across 5 variable days which will include weekends and bank holidays.
Flexibility is essential to suit the needs of the business.
Company overview:
Verde Resorts has 8 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Verde Resorts family will have the career waiting for you!
About this role
Main responsibilities:
The successful Receptionist will
Meet and greet resort guests.
Assist guests with any queries they may have.
Advise on the local area.
Issue accommodation keys and information.
Assist with guest luggage.
Advise guests on events within the resort.
Handle telephone calls.
Deal with customer complaints.
Accurate cash handling.
Requirements:
Excellent customer service and strong communication skills are essential.
Full UK Driving License needed for driving guests onsite between clubhouse and accommodation using onsite vehicle, minimum age of 25 required for insurance purposes.
What’s in it for you:
· Competitive rate of pay.
· Enhanced holiday entitlement.
· Discounted staff breaks at our luxurious holiday resorts across the UK.
· Free use of company facilities, including many of our gyms and swimming pools.
· Food discount across all resorts.
· Free complimentary round of Golf.*
· Discounts on spa treatments.
· 'Introduce a Friend' recruitment bonus.*
· Company employee sick pay.*
· Employee Assistance Programme.
· Free access to our company training programme to support your development and career progression.
· MediCash cash plan.
*Subject to terms and conditions
What you will need
Required criteria
- Right to Live and work in the UK
- Excellent customer service and strong communication skills
Desired criteria
- A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort
Skills needed for this job opportunity
Answering Customer Questions
Ability to Identify and Anticipate needs
Exceeding Customer Expectations
