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Business Administrator

Westgate Healthcare - Chestnut Manor Care Home
London
Westgate Healthcare image 1
London
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Business Administrator

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

We are delighted to be offering an exciting opportunity for an experienced, organised and proactive Business Administrator to join our team on a full-time, permanent basis at our luxury care home.

As Business Administrator, you will play a key role in the smooth day-to-day running of the home, overseeing the administration function and providing essential support across the wider team. The role will have a particular focus on HR and Finance, so previous experience in both areas is essential.

We are looking for someone who is highly organised, has excellent attention to detail and strong communication and IT skills. You will be a confident and flexible team player, with a positive, can-do attitude and the ability to manage a varied workload effectively.

Previous experience within a care home environment would be advantageous, although this is not essential. Most importantly, we are looking for someone who takes pride in their work and is passionate about delivering a high-quality, professional service.

About this role

Full time, permanent, site based 5 days a week 

37.5 hours per week, Monday to Friday, 8am - 4pm

HR:

  • Manage all aspects of HR administration for the home including; supporting with recruitment, holding interviews, conducting pre-employment checks, drafting employment contracts and monitoring training compliance levels

  • Support Line Managers across the employee life cycle including appraisals, performance management, absence management etc

  • Work very closely with the Home Manager to improve employee engagement, resolve HR issues in the home and ensure all staff feel well supported at all times

  • Lead in organising and supporting investigation meetings, disciplinary and grievance hearings. This includes in relation to sickness absence management

  • Drive a positive and engaged culture across the home, ensuring our staff are well recognised for their achievements 

  • Ensure all staff are up to date with mandatory training 

  • Ensure the Company HR policies and Employee Handbook requirements are known to staff members and are implemented in the care home. Report required policy changes to the central HR team

  • Maintain an effective and efficient filing system for all home-related paperwork ensuring there is a consistent audit trail

  • Provide general administrative support and follow company processes to ensure the smooth running of the care home

Finance: 

  • Support with all aspects of Finance, such as processing invoices, preparing reports and banking

  • General Finance administration and organisation, such as ordering items for the care home and updating resident funding

  • Maintain Finance excel trackers and work closely with the central Finance team

  • Process resident admissions and discharges

  • Other duties such as archiving, filing, meeting with relatives, managing resident TV licences and managing petty cash

Why work at Westgate?

  • Improve your financial wellness and flexibility with Stream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops

  • Access to the Blue Light Card (employee discount scheme)

  • Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme

  • Refer a Friend Scheme - earn up to £500 for a successful referral!

  • Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events

  • Support in achieving additional qualifications, including nationally recognised qualifications

  • Access to financial and wellbeing support through The Care Workers Charity  

  • Comprehensive staff induction with free training and professional development

If this sounds like the role for you, we would love to hear from you. Apply today!

We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

WGHROB

Important Information
Location:Chestnut Manor Care Home , Chestnut Manor Care Home, 63 Cambridge Park, London, England, Greater London, E11 2PR
Date Posted:30th October 2026
Closing Date:30th November 2026
Industry:Healthcare
Job Type:Full time
Salary:From £32,000.00 Yearly to £36,000.00 Yearly

What you will need

Required criteria

  • Previous experience in HR and/or Finance administration is essential to be considered
  • Experience of working in a care home is preferable
  • Strong IT skills and the ability to work competently with all Microsoft Office packages, including Outlook, Word and Excel
  • Excellent attention to detail and able to work in a fast-paced environment
  • Well organised with the ability to multi task
  • Good people skills with a strong people focus
  • Motivated to make a difference

Business Administrator

Westgate Healthcare
London
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