Sales Executive - Volkswagen

Sales Executive - Volkswagen
As Donnelly Group Enniskillen continues to grow its Volkswagen business, there has never been a more exciting time to join our team. We offer excellent career development opportunities, competitive earnings, and manufacturer-approved training to help you build a successful career in the motor industry.
As a Sales Executive, you'll be responsible for guiding customers through the vehicle purchase journey — from initial enquiry to final handover. You'll build rapport with new and existing customers, identify their needs, and present suitable vehicle and finance options.
Just as importantly, you'll deliver an exceptional customer experience at every stage of the process, ensuring every customer receives the highest standard of service while representing both Donnelly Group and Volkswagen with professionalism and enthusiasm.
About this role
Key Responsibilities:
Achieve individual and team sales targets, KPIs and performance objectives.
Deliver an exceptional customer experience, ensuring high levels of customer satisfaction at all times.
Identify customer needs and provide tailored vehicle recommendations and solutions.
Present and explain finance and insurance products in a professional and compliant manner.
Support Retail and Motability customers throughout the complete sales process, from initial enquiry to vehicle handover.
Build and maintain strong relationships with new and existing customers to generate repeat and referral business.
Maintain accurate and up-to-date customer and sales records in line with company procedures.
Collaborate effectively with colleagues across the dealership to support overall business performance
Essential Criteria:
Previous automotive sales or motor industry experience.
Full UK driving licence.
Desirable Criteria:
Experience using Kerridge or a similar CRM system.
What We Offer:
30 Days’ Holiday — increasing with long service
Health Cash Back Scheme
Employee Assistance Programme — including GP Anytime
Enhanced Maternity & Paternity Pay
Pension Provision & Life Assurance
Access to Discounted Private Medical Cover
Retail Discounts through BenefitHub
Cycle to Work Scheme
Kingsbridge Diamond Membership Club
Continuous Development & Learning
Additional Information
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.
Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.
Equal Opportunities
Donnelly Group is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.
Apply now and drive your career further with Donnelly Group!
What you will need
Required criteria
- Driven to meet targets
- Excellent communication and presentation skills
- A high level of IT literacy, including knowledge of MS Office
- A full valid driving licence is essential
- Be able to work independently and also as part of a team
- Previous experience in a similar Sales role
Desired criteria
- Experience of Kerridge or another CRM system would be advantageous but not essential
- Experience in a Sales role in the Automotive Industry





