Registered Manager (CQC Regulated Services)

Role Overview

MUVE Healthcare Group is looking for an experienced and motivated Registered Manager to manage community-based care packages and lead and oversee our CQC-regulated services.

This is a key leadership position responsible for ensuring services operate safely, effectively and in full compliance with CQC regulations, while delivering high-quality, person-centred care to individuals with complex needs.

The successful candidate will provide operational leadership, oversee service quality and safeguarding, and work closely with Service Managers to maintain high standards of care and drive continuous improvement.

Key Responsibilities

Leadership & Service Management

• Provide day-to-day leadership and oversight of regulated services.

• Ensure compliance with CQC regulations and Fundamental Standards.

• Oversee staffing, recruitment, rotas, supervision and performance management through Service Managers.

• Maintain oversight of care plans, risk assessments and behaviour support plans.

• Build strong relationships with commissioners, families, healthcare professionals and stakeholders.

CQC Compliance & Governance

• Act as the named Registered Manager with CQC.

• Maintain inspection readiness and ensure all regulatory requirements are met.

• Oversee statutory notifications, audits, governance meetings and quality assurance processes.

• Ensure accurate documentation, reporting and record keeping.

• Lead service improvement initiatives and implement action plans.

Safeguarding & Risk Management

• Promote a strong safeguarding culture across all services.

• Lead safeguarding investigations and oversee incident management.

• Review complaints, accidents, incidents and near misses, implementing improvements where required.

• Ensure appropriate risk management for individuals with complex needs and behaviours of concern.

• Ensure staff are competent in Positive Behaviour Support (PBS), de-escalation and approved interventions.

Quality of Care

• Promote safe, person-centred care that delivers positive outcomes.

• Oversee medication management and clinical governance arrangements.

• Ensure compliance with the Mental Capacity Act (MCA) and applicable Deprivation of Liberty Safeguards (DoLS).

• Promote least restrictive practices and ensure best-interest decisions are appropriately documented.

Essential Requirements

• Substantial management experience within adult social care.

• Level 5 Diploma in Leadership for Health & Social Care, or willingness to achieve this qualification.

• Strong understanding of CQC regulations and Fundamental Standards.

• Proven experience managing safeguarding, compliance and quality assurance.

• Experience leading audits, service improvement and regulatory compliance.

• Good knowledge of the Mental Capacity Act, DoLS and safeguarding legislation.

• Experience supporting individuals with mental health needs, learning disabilities, autism, ADHD or other complex needs.

• Strong leadership, organisational and communication skills.

• Ability to manage multiple priorities and make effective operational decisions.

Desirable Experience

• Level 5 Diploma in Leadership for Health & Social Care already achieved.

• Previous experience as a CQC Registered Manager.

• Experience within supported living or domiciliary care services.

• Experience working across adult and children's services.

• Experience supporting individuals with complex behavioural needs.