Employment Liaison Officer

Employment Liaison Officer
About NOW Group
NOW Group is a social enterprise committed to supporting people with learning difficulties and autism into sustainable employment and meaningful lives. We deliver a range of services including training, employment support, and social enterprise initiatives across the Island of Ireland.
The Role
We are seeking an experienced and dedicated Liaison Officer to play a vital role in a groundbreaking cross-border initiative that empowers people with disabilities through skills development, targeted training academies, and clear pathways to meaningful employment.
The successful candidate will deliver high-quality, person-centred support to help participants achieve their skills and educational goals, with a strong emphasis on enhancing employability through proactive employer engagement and the promotion of continuous learning and skills development.
This role is part of Skills Connect, a project funded by PEACEPLUS and managed by the Special EU Programmes Body (SEUPB).
Key Responsibilities
1. Ensure the effective recruitment and induction of participants, carrying out initial and suitability programme assessments.
2. Collaborate with participants and Skills Trainers to co-design, implement, and regularly review individual personal development plans, aligned to Outcome Star framework.
3. Provide person-centred mentoring and support to participants throughout their individual journeys, helping them achieve their educational and skills goals. This includes coordinating access to pre-employment training, practical and theory-based academies, and other pathways to higher-level skills and qualification attainment.
4. Develop and maintain strategic partnerships with employers and learning providers to enhance participant outcomes and outputs, while creating sustainable pathways into employment, training, and further education.
5. Support employed participants with career progression, upskilling, and transitions into other identified sectors, promoting continued lifelong learning and sustainable career development.
6. Conduct scoping exercises and utilise labour market intelligence to proactively engage with a diverse range of employers, identifying emerging recruitment needs and aligning these with participant skills and aspirations to create meaningful employment opportunities.
7. Deliver Equality, Diversity, and Inclusion (EDI) training to strengthen the capacity of local employers and communities in creating inclusive, equitable, and supportive environments.
8. Proactively manage participant engagement and programme promotion to achieve and maintain full occupancy levels, ensuring alignment with funder requirements and compliance standards.
9. Assist in monitoring and evaluating the project by accurately capturing participant progress, maintaining detailed records of attendance, and documenting service outcomes to inform continuous improvement and reporting.
This job description is not definitive and may be subject to review as the duties and responsibilities determine.
What We Offer
At NOW Group, we value and invest in our team. As part of our organisation, you’ll benefit from:
Generous Leave: 25 days annual leave plus 11 statutory days (pro-rata).
Health Cash Plan: Available after successful probation.
Wellbeing Support: Confidential staff counselling and financial advisory services.
Pension Scheme: 5% employer contribution.
Flexible Work Initiatives: Including the Bike-to-Work scheme, holiday purchase options, and more.
Our Values:
We are looking for candidates who align with NOW Group’s values, demonstrating flexibility, dedication, and a commitment to empowering participants. Successful candidates will exhibit a passion for social change and the ability to work collaboratively with participants, stakeholders, and colleagues.
About this role
Additional Information
Employment is subject to a check from the Garda Vetting Bureau.
NOW Group is committed to fair recruitment practices. Policies on safeguarding, recruitment of ex-offenders, and data protection are available upon request.
Join NOW Group and be part of a team that makes a difference by transforming lives and creating brighter futures.
What you will need
Required criteria
- 1. A full current driving license and access to a car. Consideration will be given to alternative travelling pro-posals in respect of applicants with a disability who cannot hold a license.
- 2. Leaving Certificate in English and Maths or equivalent.
- 3. Minimum NFQ Level 4 or equivalent in a relevant discipline.
- 4. Experience of liaising with employers
- 5. Minimum of one year’s paid experience of working with either: participants with learning disabilities/difficulties experience assisting individuals into work
- 6. Clear understanding and articulation of the principles of supported employment
- 7. Excellent communication skills and public speaking/presentation skills.
- 8. Proficient in the use of the Microsoft Office suite.
Desired criteria
- 1. NFQ Level 4 in Supported Employment.
- 2. Experience of building local networks.

