Night Porter - Fitzwilton Hotel
Night Porter - Fitzwilton Hotel
We have an exciting opportunity for a Night Porter to join our Team at the Fitzwilton Hotel.
The role of Night porter is to assist the Nights Team throughout the night shift in relation to hotel and guest security, reception duties as well as maintaining the agreed standards of cleanliness throughout the hotels. This role is a part time permanent position with shifts from 3 to 5 days per week, depending on business levels. Shifts are from 23.00pm to 6:00am or 7.30am depending on business levels.
About us
The Fitzwilton is a beautifully styled boutique hotel with modern designs, features and comforts throughout. It boasts 90 bedrooms and suites, contemporary in style, blending traditional woods with modern art and accessories, with many offering views across Waterford's cityscape and the River Suir.
Perfectly located a mere two minute stroll from the City’s main train and bus station, 5 minutes cycle from the start of the Waterford Greenway and a short walk from Waterford’s main shopping area and Viking Quarter
Role and Responsibilities:
To ensure that the security of the hotel is maintained overnight, conducting regular fire and security checks
To be available to attend to guests needs and ensure the highest standards of customer care at all times
Check in and out hotel guests as required as well as assisting with guest requests in relation to luggage/porterage and any other requirements.
Responsible for the cleaning of areas in the hotels including, but not restricted to lobby, back office, stairways, restaurant and bar floor, public and staff areas.
Assist with breakfast set-up and service on request.
Administration as required, to include printing reports and preparing and filing the guests registration cards and filing room service dockets.
Cover late night bar service for residents bar
About this role
Requirements:
Prior hospitality or experience in a similar role is advantageous
Bar experience is required
Excellent interpersonal skills with ability to empathize with guests and team alike
Commitment to delivering a high level of customer service
Experience working as part of a team and on own initiative
Perks and Benefits of working at Fitzwilton Hotel
Excellent hourly rate
PRSA pension scheme
Enhanced Maternity Leave benefit
Complimentary, high quality meals on duty
Complimentary barista-style coffee
Discounted rates in Windward properties for you as well as friends and family
Refer-a-friend scheme
Training and development opportunities dedicated to your development
Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days
Cycle-to-work scheme
Employee Assistance Programme
Digital Wellness Programme
About Windward Management
Fitzwilton Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Night Porter!
What you will need
Required criteria
- Experience working as part of a team and on own initiative
Desired criteria
- Prior hospitality or experience in a similar role
