Spa Therapist
Spa Therapist
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Spa & Health Club Team at the exclusive Culloden Estate & Spa
Under the leadership of our Spa Manager, Niamh Rice, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
This is a part-time position offering four days per week (28-hours excluding breaks), working Friday through to Monday.
We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development. For further details about our employee benefits click here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
Hastings Hotels is an equal opportunities employer
About this role
To be responsible for carrying out Spa treatments for the greatest enjoyment of guests and maximum profit contribution to the hotel.
To deliver treatments to required standards, maintaining the dignity of guests at all times.
To provide the highest standard of service to guests, ensuring the expectations of a 5-star Hotel are met.
To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
To maintain the presentation of the treatment and preparation rooms in accordance with Hastings standards.
To work effectively with colleagues to ensure harmonious working environment where all employees are treated with respect and dignity.
To maintain the security of stock areas at all times, immediately reporting any breaches.
To comply with all health, safety and hygiene policies and procedures.
To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.
Any other duties as required by management.
What you will need
Required criteria
- Right to Work in the United Kingdom
- Excellent attention to detail
- Good communication and numeracy skills
- A professional appearance
- Ability to deliver an exceptional standard of customer service
- A relevant qualification such as NVQ Level 3 in Beauty Therapy
Desired criteria
- Previous experience gained in a similar position
- Educated to GCSE standard or the equivalent with grades A-C in English and Maths
Skills needed for this job opportunity
Establishing Rapport With Clients
Hospitality
Exceptional Customer Service Skills
