Receptionist (Care Home) | Bank/Relief
Receptionist (Care Home) | Bank/Relief
The first impression of care starts with you.
At Silvercrest, every interaction matters. Our reception is more than a desk; it is the welcome, reassurance and first connection for residents, families and visitors.
We are looking for a friendly, organised and professional Receptionist to join our administrative team at Cwrt Enfys, on a bank basis. This role is key to ensuring the home runs smoothly and that everyone who walks through our doors feels valued and supported.
Your role in supporting a welcoming home
You will help create a positive and well-organised environment by:
Providing a warm, professional welcome to all visitors, relatives and professionals
Answering and managing telephone calls promptly and courteously
Supporting general administration to a high and accurate standard
Typing correspondence and taking meeting minutes as required
Maintaining accurate digital and paper records, ensuring filing is timely, well-organised, secure, and easily accessible
Supporting staff with printing, photocopying and documentation requests
Assisting with ordering supplies and maintaining stock levels
Ensuring post is distributed to residents and outgoing mail is managed daily
Supporting training coordination and maintaining accurate training records
Assisting the Business Administrator during periods of absence
Helping maintain a tidy, professional and welcoming reception area
About this role
What we are looking for
A warm, approachable and professional manner
Strong communication and organisational skills
Good attention to detail and accuracy
Ability to manage multiple tasks and prioritise effectively
Confidence using basic IT systems
A flexible and reliable approach to work
What you can expect from us
A supportive and inclusive team environment
Opportunities to learn and develop administrative skills
Access to training and ongoing support
A role where you contribute to the smooth running of a high-quality care service
The opportunity to make a positive difference to resident and family experience
Why Silvercrest?
Because we know that great care is supported by strong systems and positive first impressions. Your role will help ensure our home remains welcoming, organised and focused on what matters most – our residents.
👉 Apply today to join Cwrt Enfys as a Receptionist (Bank).
**Whilst we welcome applications from people from diverse backgrounds, all applicants must be able to meet the requirements of the role, including working the advertised shifts and undertaking the duties of the role safely, appropriately and competently.
What you will need
Desired criteria
- Previous administrative or reception desk experience
Skills needed for this job opportunity
Communication
Verbal and Written Skills
