Front Office Receptionist
Front Office Receptionist
The Plaza Hotel
The Plaza Hotel is looking for a Receptionist to join the Team!
About The Plaza Hotel
Recently refurbished and beautifully upgraded, The Plaza Hotel Tallaght has been completely transformed. The interior of this 4-star hotel now features exciting new eateries alongside 122 spacious and comfortable ensuite bedrooms, including a selection of large suites. Two bright and versatile event spaces, along with four meeting suites, provide the perfect setting for conferences and events of all sizes, from 5 to 200 guests.
About Windward Management
The Plaza Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
About this role
This role is ideal for someone who enjoys working with people, has strong communication skills, and can handle a busy front desk environment with confidence and professionalism. As a first point of contact for our guests, you will play a key role in creating a welcoming and positive first impression of our hotel.
Key Duties & Responsibilities
Welcome guests and visitors in a warm, friendly, and professional manner
Handle check-in and check-out procedures efficiently
Answer, screen, and direct phone calls
Respond to guest enquiries and provide helpful information about the hotel and services
Support guests with requests and resolve basic issues or direct them to the right person
Keep the reception area clean, organised, and well-presented at all times
Manage visitor sign-in procedures and maintain basic security at the front desk
Handle mail, messages, and deliveries
Assist with bookings, appointments, and internal scheduling
Carry out general administrative tasks
Work closely with other departments to ensure smooth daily operations
Requirements
A positive, friendly, and professional attitude
Strong communication and customer service skills
Good organisational skills and attention to detail
Ability to work well in a busy environment
Basic computer and administrative skills
The ideal candidate will possess at least 1 year’s experience as a Receptionist in a hotel setting
Perks and Benefits of working at The Plaza Hotel
Competitive rate of pay
PRSA pension scheme
Career progression opportunities across the Windward group
Employee Assistance Programme
Digital Wellness Programme
Complimentary, high quality meals on duty
Discounted room & dining rates in Windward properties for you as well as friends and family
Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days
