Deputy Shop Manager | Newhaven | F/T 35 hours

Deputy Shop Manager | Newhaven | F/T 35 hours
Be part of something new!
Guild Care is opening a brand-new charity shop in Newhaven and we're looking for an experienced, motivated and passionate Deputy Shop Managers to help launch our newest venture.
Are you passionate about retail and making a difference in your local community?
Have you got previous staff management experience?
Do you have an outgoing personality who gives outstanding customer service every time?
Guild Care are seeking Deputy Managers to support the day-to-day running of our newest, fast-paced, busy charity shops in Newhaven. This is a fantastic opportunity to step into a leadership role and support a great cause while developing your retail and management skills. In this role, every day is different and your creativity, keen eye for detail and adaptability will really make a difference in people’s lives.
Store is open 7 days a week 9am-8pm (Mon-Sat) 10am -4pm (Sun)
Interviewing - W/b 26th October - apply today! Only those suitable will be contacted.
Why Join Guild Care?
At Guild Care, we believe in putting people first—our clients and our team. We offer a warm, inclusive, and supportive working environment, where staff are encouraged to grow, develop, and thrive.
We offer competitive salary and benefits including:
Annual Wellbeing Day off
Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)
Cycle to Work scheme
Free Specsavers eye care vouchers
Option to buy and sell annual leave
Health cash plan (silver and gold)
Interested? If you’re passionate about retail, have the experience and want to be part of something new and exciting in your community, we’d love to hear from you.
For more information click on the job spec on Guild Care's website and apply today... shortlisting / interviews will take place before the end of the advert date - only those suitable will be contacted.
Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, we’d love to hear from you.
About this role
As Deputy Manager - 35 hours F/T, you'll play a key part in supporting the Shop Manager to ensure the smooth daily operations and profitability of this amazing superstore. You’ll also be the go-to person during the manager’s absence and will be expected to provide full holiday cover, including weekend hours, when required.
You’ll assist in meeting sales targets, maintaining high visual and operational standards, supporting volunteers, and delivering outstanding customer service. This role also plays a crucial part in raising money for the amazing work that Guild Care do in the community.
Key Responsibilities:
Deputise for the Shop Manager and provide full holiday cover
Assist in achieving income targets and maximising sales
Help manage stock control, processing donations, and shop presentation
Ensure accurate financial procedures including banking and cash handling
Supervise, support, and motivate a team of dedicated volunteers
Uphold excellent standards of customer service and shop cleanliness
Attend relevant meetings and training as required
Liaise with Furniture Scheme Manager for logistics of stock transfers
For more information click on the job spec on Guild Care's website and apply today...
Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, we’d love to hear from you.
What you will need
Required criteria
- Retail management experience
- Operational and Organisational skills
- People Management
- Able to work weekends
- Retail experience
Desired criteria
- Pricing
- Charity store experience
- Managing volunteers
Skills needed for this job opportunity
Managing Teams
Attention to detail
Communication
Coordination of Volunteers

