Housekeeping Attendant
Housekeeping Attendant
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the beautiful Ballygally Castle Hotel.
Under the leadership of our Executive Head Housekeeper, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.
This is a casual position offering a rate of £9.55 to £12.75 per hour depending on your age.
We offer a range of benefits including free staff meals, employee discounts and opportunities for career progression and development. Further details about our employee benefits here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
Hastings Hotels is an Equal Opportunities Employer.
About this role
To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.
To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
Greeting guests and responding to their queries.
To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
To comply with all health, safety and hygiene policies and procedures.
Any other duties as required by management.
What you will need
Required criteria
- Right to Work in the United Kingdom
- Good communication skills
- Excellent attention to detail
- A professional appearance
Desired criteria
- Previous cleaning experience
Skills needed for this job opportunity
Exceptional Customer Service Skills
Cleaning Skills
General Housekeeping Skills
