Hire Controller

Key Responsibilities:

• Provide first-class customer service

• Prepare hire contracts, quotations, and any other necessary correspondence

• Handle and record customer enquiries and source new business.

• Follow up on quotations and enquiries.

• Post contracts, on/off hire equipment

• Prioritise customer satisfaction in all interactions.

• Liaise with multiple departments to ensure seamless service delivery.

• Assist in problem-solving and support the team with common-sense solutions.

• Maintain strong administrative processes and excellent telephone etiquette.

• Contribute to an efficient and productive work environment.

Qualifications and Skills:

Required:

• Strong organisational, administrative, and communication skills.

• Experience handling telephone inquiries in a service-related industry.

• Proficiency in basic IT skills, including Word, Excel, email, and internet usage.

• Literate and numerate, capable of data input and interpretation.

Ideal Candidate Attributes:

• Commercially aware with a customer-focused mindset.

• Tenacious and energetic problem solver.

• Capable of planning, organizing, and prioritizing tasks independently under pressure.

• Takes responsibility and is committed to delivering results.

• Clear communicator who builds effective working relationships with colleagues.

• Inquisitive and eager to learn.

• Supportive and flexible team player.

Why Join Us:

This is an exciting time to join our thriving company. If you are a proactive individual ready to make a significant impact and help our business grow, we would love to hear from you.

Apply Now:

Be a part of our new venture and contribute to the success of Wernick Power Solutions. Apply today and help us build a standout team dedicated to excellence.

What You Will Get in Return

• Competitive salary and bonus scheme.

• Generous holiday allowance (rising with service).

• Option to buy extra holidays.

• Option to sell or carry over up to 5 days holiday.

• Christmas Shutdown.

• Early finish on Fridays.

• Group pension.

• Annual salary review each January.

• Life assurance of 2x annual salary.

• Personal accident insurance.

• Free onsite parking.

• Employee assistance programme.

• Training and progression opportunities.

• Family-run and well-established, secure company (trading over 80 years).

• Open door policy.

• Cycle to work scheme.

• Employee referral scheme.

• Benefits scheme (discounted retailers).

• Corporate eyecare scheme through Specsavers.

• Direct communication with MD/CEO and staff satisfaction surveys.

We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company. If you require any reasonable adjustments for your interview, please advise our recruitment team as soon as possible.

IMPORTANT NOTICE TO RECRUITMENT AGENCIES:

Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.