Accounts Receivables Specialist
Accounts Receivables Specialist
Role Purpose
We are seeking a highly organised and analytical Revenue Assurance & Accounts Receivable Specialist to join our Finance team. This role is responsible for ensuring the completeness, accuracy and timely billing of client revenue, whilst supporting the effective collection of cash and reduction of aged debt.
Acting as a central revenue assurance and working capital control function, you will maintain a clear audit trail from contract signature through to invoicing, cash receipt and debt resolution. You will play a key role in identifying and preventing revenue leakage, validating billing calculations, ensuring contractual obligations are met and driving effective debt collection activity to support cash flow and working capital performance.
Working closely with Sales, Account Management, Operations and Finance teams, you will perform regular reconciliations and controls across Salesforce, contract records, operational systems, invoicing records and accounts receivable ledgers to ensure revenue is captured accurately and collected efficiently.
About You
You will bring a strong background in finance operations, accounts receivable, billing, revenue assurance or credit control, combined with excellent analytical and problem-solving skills.
You will be comfortable working across multiple systems and stakeholders and will enjoy investigating discrepancies, improving processes and ensuring financial accuracy.
Skills, Knowledge & Experience
Proven experience in Accounts Receivable, Credit Control, Revenue Assurance, Billing or General Accounting.
Experience managing customer collections, aged debt and debtor reporting.
Strong understanding of revenue processes, billing controls and reconciliation techniques.
Excellent attention to detail, analytical capability and numerical accuracy.
Ability to identify trends, anomalies and root causes and drive issues through to resolution.
Experience using ERP systems, CRM platforms and operational data systems.
Advanced Microsoft Excel skills, including reconciliations, exception analysis and reporting.
Strong written and verbal communication skills with the ability to build effective relationships across Finance, Sales, Account Management and Operations.
Ability to manage multiple priorities and work effectively to strict deadlines.
Knowledge of process automation, continuous improvement methodologies and emerging technologies, including AI and Robotic Process Automation (RPA), is desirable.
Our Values
At Healix International, our values shape how we work, collaborate and make decisions every day.
Put People First
We prioritise the wellbeing of our colleagues and clients in every decision we make.
Think Independently
We use expertise, analysis and sound judgement to make informed decisions and act with integrity.
Earn Trust
We are transparent, respectful and reliable in everything we do.
Core Competencies
Success in this role will be underpinned by:
Accountability
Collaboration
Communication
Problem Solving
Resilience
Why Join Healix?
This is an excellent opportunity to join a collaborative finance team in a role that has a direct impact on revenue integrity, cash flow and business performance. You'll have the opportunity to improve processes, strengthen controls and contribute to ongoing automation and continuous improvement initiatives across the organisation.
About this role
Key Responsibilities
Revenue Assurance & Contract Management
Maintain the Finance-owned Contract Register, ensuring all newly signed contracts are accurately recorded and updated from Salesforce notifications.
Reconcile signed contracts, invoicing records, file fees, cash receipts and Accounts Receivable data to ensure completeness and accuracy.
Maintain a clear end-to-end audit trail from contract signature through to cash collection.
Investigate and resolve discrepancies, ensuring issues are documented, tracked and closed.
Liaise with Sales and Account Management teams to clarify contract terms, pricing structures, commencement dates and billing methodologies where required.
Billing & Revenue Controls
Ensure invoices are generated accurately and in line with customer contracts and agreed billing schedules.
Conduct regular revenue assurance reviews to verify that all eligible services and file fees have been billed correctly.
Reconcile operational activity and case volumes against invoiced revenue.
Identify and investigate missing, duplicated, under-billed or incorrectly calculated charges.
Produce exception reports and monitor corrective actions through to resolution.
Support the development of automated controls and reporting tools to improve visibility of billing activity and exceptions.
Accounts Receivable & Cash Collection
Maintain accurate customer accounts and support the timely allocation of receipts.
Monitor outstanding balances and actively pursue overdue invoices.
Investigate and resolve payment delays, disputed invoices and customer queries.
Produce aged debt reports and support monthly debt review meetings.
Escalate significant overdue balances and collection risks as appropriate.
Issue customer statements and maintain accurate collection records.
Monitor debtor trends and identify opportunities to improve cash collection performance and working capital.
Reporting & Continuous Improvement
Produce regular reporting on revenue assurance, billing performance, cash collection and aged debt.
Track and report on revenue leakage identified and recovered, invoice exceptions, collection performance and debt trends.
Support month-end and year-end finance activities, including reconciliations, reporting and audit requirements.
Maintain documented procedures and controls to support operational consistency and business continuity.
Identify opportunities to improve processes, strengthen controls and increase automation.
Support internal and external audit activities relating to revenue, billing and debt collection processes.
What you will need
Required criteria
- Accounts Receivable, Billing or Revenue Assurance Experience
- Strong Reconciliation and Analytical Skills
- Cash Collection and Aged Debt Management Experience
Desired criteria
- Experience with CRM, ERP and Operational Systems
- Automation and Process Improvement Knowledge
- Advanced Excel and Reporting Skills
