Conference & Banqueting Steward
Conference & Banqueting Steward
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive Grand Central Hotel
Under the leadership of our inspiring General Manager, Jake McHugh ,you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends. Hours vary to cover breakfast, lunch, dinner and evening functions.
The Salary for this full-time position is £23,478.00
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
Hastings Hotels is an Equal Opportunities Employer.
About this role
To serve and assist guests within the function/meetings area.
To provide the highest standards of service to guests, ensuring all guests needs and expectations are met.
To be knowledgeable about the facilities and services within the hotel and to be proactive in the sale of these to guests.
To set up function and meeting rooms in accordance with guest requirements.
To ensure that function rooms and guest areas are maintained in a clean and tidy manner in accordance with departmental standards.
To comply with all health, safety, hygiene and licensing policies and procedures.
To work effectively with colleagues to ensure a harmonious working environment where all staff are treated with respect.
To ensure that any complaints and difficulties are dealt with courteously and in an efficient manner and reporting them to the Supervisor/ Manager on duty.
Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training
What you will need
Required criteria
- Right to Work in the United Kingdom
- Good Command of English Language
- Must be educated to GCSE level or the equivalent with Grades A_C in English and Maths.
- Must have good communication skills.
- Must have a professional appearance.
Desired criteria
- Previous experience in a similar position.
Skills needed for this job opportunity
Hospitality
Food Service Skills
Banqueting Skills
Exceptional Customer Service Skills
