Head of Operations

Head of Operations
About Us
Wernick Modular Hire is one of the UK's leading providers of modular buildings for hire. We deliver high-quality, building regulation-compliant space solutions for customers across education, healthcare, construction, infrastructure and commercial sectors.
Through our complete turnkey service, we provide everything from single modular buildings to large multi-storey facilities, supported by a national hire fleet, expert project delivery teams and our refurbishment and reconfiguration facility at Cannock.
Part of the Wernick Group, we are committed to safety, quality, customer service and continuous improvement.
We are now looking to hire a Head of Operations who will be accountable for the safe, compliant, and commercially effective running of the new Cannock factory site and the project delivery team. As a member of the Senior Leadership Team, the role provides operational direction, performance reporting, resource planning, risk visibility, and improvement leadership across Modular Hire operations.
About this role
Key Responsibilities
Health and Safety Leadership
Lead the health and safety culture across the Cannock factory site and project delivery activity, with clear ownership for legal compliance, safe systems of work, audit performance, corrective actions, and visible leadership standards.
Ensure effective health and safety policies, procedures, inspections, and controls are implemented consistently across the Cannock factory, site operations, and project delivery activity.
Maintain a clear risk assessment, audit, and inspection programme that identifies hazards, confirms control measures, and tracks corrective actions to completion.
Ensure all incidents, accidents, near misses, and safety concerns are reported, investigated, documented, and escalated where required, with lessons learned shared through appropriate operational and SLT reporting routes.
Cannock Factory Leadership
Lead the Cannock factory operation, working closely with the Production Manager to ensure productivity, quality, safety, labour planning, cost control, and the efficient refurbishment and reconfiguration of modular buildings.
Project Delivery Leadership
Lead the project delivery team to deliver modular building projects safely, on time, within budget, and in line with client requirements, contract obligations, and agreed operational standards.
Monitor, report, and act on project delivery performance, including programme progress, project cost, quality performance, safety performance, resource capacity, customer feedback, delivery risks, and improvement actions.
Performance Reporting and SLT Contribution
Prepare and present clear reports for the General Manager and Senior Leadership Team on factory performance, project delivery, safety, capacity, cost, programme risk, quality, customer issues, and improvement actions.
Use operational data to identify trends, risks, blockers, and under performance, then agree practical actions with named owners and timescales.
Support SLT decision-making by giving accurate information, clear recommendations, and early visibility of issues that could affect safety, delivery, cost, customer outcomes, or business performance.
Maintain a disciplined reporting rhythm across the Cannock factory and project delivery team so that performance is reviewed, actions are followed through, and accountability is visible.
Contribute to wider SLT planning, business improvement, and change activity through evidence-based operational input and constructive challenge.
Workforce Planning, Recruitment and Training
Lead workforce planning for the Cannock factory and project delivery team, ensuring the right structure, capacity, skills, and leadership cover are in place to meet current and future business needs.
Work with HR and operational managers to recruit, select, and retain capable people for key factory, project delivery, and operational leadership roles.
Develop training and capability plans that improve safety, quality, productivity, programme control, customer service, and commercial awareness across operational teams.
Product Investment and Innovation
Lead product investment planning for modular building solutions, ensuring proposals are commercially justified, operationally practical, and aligned with customer needs, market demand, and business objectives.
Assess new technologies, materials, systems, and production methods that could improve product quality, safety, sustainability, maintainability, factory efficiency, or project delivery performance.
Report investment priorities, progress, risks, and realised benefits to the General Manager and Senior Leadership Team, with clear recommendations for approval, phasing, or further review.
Key Skills and Qualifications
Significant senior operations leadership experience within modular buildings, construction, manufacturing, or a comparable project-led environment, with direct responsibility for site performance and multi-team delivery.
Strong leadership capability, with evidence of improving safety, quality, productivity, cost control, team performance, and delivery reliability across operational teams.
Good working knowledge of H&S requirements, factory management, quality controls, audit processes, and corrective action management.
Strong commercial understanding, with experience of controlling project delivery performance, budgets, contract requirements, supplier performance, client expectations, and operational risk.
Experience of workforce planning, recruitment, skills development, succession planning, and building capable operational teams.
Ability to identify improvement opportunities, assess investment needs, and convert operational plans into clear actions that support business objectives.
Proven ability to produce clear performance reporting, use operational data to support decisions, and present risks, actions, and improvement plans to senior stakeholders.
Ability to lead cross-functional delivery between factory, project delivery, commercial, sales, design, and support teams.
Candidate Profile Requirements
Senior leader with practical experience of running a factory, manufacturing, construction, modular building, or project-led operational environment.
Able to take full accountability for site performance, delivery outcomes, reporting discipline, and team standards.
Confident working as part of the Senior Leadership Team, with the judgement to give clear advice, challenge performance constructively, and support business decisions.
Commercially aware, with the ability to manage cost, risk, capacity, programme commitments, supplier performance, and customer expectations.
Evidence-led and action-focused, with the ability to turn performance data into clear priorities, improvement actions, and measurable operational progress.
Visible, calm, and credible leader who can build trust with factory teams, project delivery teams, clients, suppliers, and senior stakeholders.
Your Future with the Wernick Group
At Wernick, you're more than an employee; you're a vital part of a team that’s building the future of construction. Join us in our journey of continuous innovation and commitment to quality, and let's be 'Altogether Stronger'.
Competitive salary and bonus scheme
Company car
Generous holiday allowance (rising with service)
Option to buy, sell or carry over up to 5 days holiday
Christmas Shutdown
Early finish Friday (working hours 8-4 Monday to Thursday and 8-2.45 Friday)
Group pension scheme
Annual Salary review – takes place each January (dependent on joining date)
Long service awards
Employee of the Month awards
Customer service awards
Life Assurance
Personal Accident Insurance
Free onsite parking
Employee assistance programme
Training and progression opportunities
Family run and well established, secure company (trading 92 years)
Open door policy
Employee Referral scheme
Benefits scheme (discounted retailers such as money off Apple, Virgin Atlantic Holidays, Currys, Argos, Tesco and restaurants including Harvester, Miller and Carter, Nandos and many more)
Ideas portal (message the CEO) and awards for implemented suggestions
Cycle to work scheme
Annual paid volunteering day
Healthcare cash plan
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Please note, this vacancy is subject to close earlier than the stated closing date dependent on application numbers
If you require any reasonable adjustments for your interview, please advise our recruitment team as soon as possible, there will be a pre-screening call, and 1st and 2nd interviews for this role.
IMPORTANT NOTICE TO RECRUITMENT AGENCIES:
Any unsolicited CV’s will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
What you will need
Required criteria
- Proven experience in leading and managing operational functions, including factory site management.
- Demonstrable experience in ensuring safe, compliant, and commercially effective operations.
- Experience in leading and managing project delivery teams.
- Experience operating at a Senior Leadership Team level or equivalent strategic leadership role.
- Strong commitment to and understanding of safety, quality, customer service, and continuous improvement principles.
- Experience within the modular building or wider construction/manufacturing industry.





