Duty Manager with Food & Beverage Experience
Duty Manager with Food & Beverage Experience
Elevate your hospitality career at the renowned Villa Rose Hotel & Spa, a distinguished part of the Gallen Group. We are seeking an exceptional Duty Manager with a strong focus on Food & Beverage operations to join our dedicated team. This is a unique opportunity for an inspiring leader passionate about delivering unparalleled guest experiences and driving operational excellence within a luxurious setting. At the Gallen Group, we pride ourselves on our unwavering commitment to excellence, fostering a supportive environment where every team member is empowered to thrive and contribute to our award-winning service. If you thrive in a dynamic, fast-paced environment, possess a keen eye for detail, and are committed to fostering a culture of outstanding service, you will play a pivotal role in our continued success and growth. Join us and make a significant impact with a leading name in Irish hospitality, crafting memorable moments for our guests every day.
About this role
Key Responsibilities:
Lead and Oversee: Champion daily operational excellence across all departments, with a particular emphasis on optimising our acclaimed food and beverage services to ensure seamless guest experiences.
Enhance Guest Satisfaction: Drive and uphold the highest standards of customer service, proactively anticipating guest needs and expertly resolving any concerns to ensure every stay is exceptional.
Inspire and Develop Teams: Foster a positive and high-performing work environment by leading, mentoring, and supporting our dedicated team members, including assisting with training, scheduling, and providing constructive performance feedback.
Optimise Resources: Strategically monitor and manage stock control within the Food & Beverage department, ensuring efficiency and profitability.
Ensure Compliance: Uphold rigorous health, safety, and hygiene standards across all operations, safeguarding the well-being of both guests and colleagues.
What you will need
Required criteria
- Proven experience as a Duty Manager or in a similar leadership role within the hospitality sector.
- Strong experience and focus on Food & Beverage operations.
- Demonstrated passion for delivering unparalleled guest experiences.
- Ability to drive operational excellence.
- Ability to thrive in a dynamic, fast-paced environment.
- Possess a keen eye for detail.
- Commitment to fostering a culture of outstanding service.
Desired criteria
- Experience working within a luxury hotel or spa environment.
- A track record of inspiring and leading a team effectively.
Skills needed for this job opportunity
Customer Service
Team Management
Food Service Skills
Leadership
