Senior Duty Manager

You will be responsible for ensuring that every meeting, conference, private event and banqueting function is prepared and delivered to a consistently high standard.

Your responsibilities will include:

• Taking operational ownership of all conferences, meetings, banquets and private functions.

• Reviewing upcoming function sheets and ensuring all operational requirements are understood in advance.

• Coordinating with the Events, Reservations, Kitchen, Food and Beverage, Accommodation and Front Office teams.

• Planning room set-ups, staffing, service requirements and equipment for each function.

• Ensuring conference and function rooms are prepared correctly, on time and in accordance with the event details.

• Conducting pre-function checks and team briefings.

• Leading the service delivery of functions and remaining visible and available to clients throughout events.

• Ensuring tea and coffee breaks, lunches, dinners and banqueting service are delivered on time and to the required standard.

• Acting as the main operational contact for organisers during functions.

• Managing last-minute changes calmly and effectively.

• Developing clear opening, service, handover and closing procedures for the department.

• Maintaining high standards of presentation, cleanliness, stock control and equipment storage.

• Planning staffing levels in line with the event schedule and business demand.

• Training, coaching and supervising Conference and Banqueting team members and porters.

• Addressing performance or service issues promptly and escalating concerns where required.

• Reviewing guest and organiser feedback and implementing improvements.

• Ensuring compliance with food safety, health and safety, fire safety and licensing requirements.

• Supporting the wider Food and Beverage operation and working as a floor manager across the hotel when required.

• Participating in the Duty Manager roster, including evenings and weekends.

What we are looking for

The successful candidate will have:

• Previous management or supervisory experience in Conference and Banqueting, hotel events or a busy Food and Beverage operation.

• Strong practical experience in function set-up and service delivery.

• A hands-on management style and a willingness to lead from the floor.

• Excellent planning, organisation and attention to detail.

• Strong communication and team-leadership skills.

• The confidence to manage clients, organisers and operational teams.

• The ability to read and translate function sheets into clear operational plans.

• A calm and solutions-focused approach in a busy hotel environment.

• Flexibility to work early mornings, evenings, weekends and public holidays in line with business requirements.

• Good working knowledge of food safety, health and safety and responsible service standards.

What we offer

• A permanent management position within an established Irish hotel group.

• The opportunity to take ownership of and develop the Conference and Banqueting operation.

• Free on-site parking.

• Staff meals while on duty.

• Company uniform.

• Training and development opportunities.

• Employee hotel discounts.

If you are an experienced, organised and standards-focused hospitality manager who enjoys being present on the floor and taking full ownership of event delivery, we would be delighted to hear from you.

Please apply with an up-to-date CV outlining your relevant Conference, Banqueting and Food and Beverage experience.

Benefits:

• Bike to work scheme

• Company events

• Employee assistance program

• Employee discount

• Food allowance

• On-site parking

Work Location: In person