Accommodation Supervisor
Accommodation Supervisor
The Diamond Coast is looking for an Assistant Accommodation Supervisor to join their Accommodation Team.
About The Diamond Coast
Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks. The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms. Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes.
The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need. Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro.
About Windward Management
Diamond Coast Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as an Accommodation Supervisor!
About this role
Job Purpose: To assist the Accommodation Manager and Assistant Accommodation Manager and to promote good team relations in the department
Reports To: Accommodation Manager
Accommodation Supervisor Key Duties and Responsibilities:
Tasks & Responsibilities
To assist the Accommodation Manager and Assistant Accommodation Manager
To ensure appropriate quality standards are always documented and adhered to and regularly reviewed to consider changing customer requirements.
To promote good team relations in the department ensuring fairness and consistency in all dealings with team members.
To hold daily team briefings in the department to ensure effective communication.
To always ensure a high level of hygiene throughout the department
To ensure an appropriate and comprehensive customer feedback system is in operation and the results are reflected in services and training.
To ensure effective stock control systems are in place in area of responsibility.
Skills/Experience to include but are not limited to:
At least 2 years experience in a similar role
Must be organised and efficient
Flexibility and a proactive approach is a must in this role.
Excellent communication and customer service skills.
Perks and Benefits of working at The Diamond Coast
Very competitive salary
Career progression opportunities across the Windward group
Employee Assistance Programme
Digital Wellness Programme
Complimentary, high quality meals on duty including breakfast, lunch & dinner
Discounted room & dining rates in Windward properties for you as well as friends and family
Refer-a-friend scheme
Training and development opportunities dedicated to your development
Employee awards & staff recognition scheme including employee of the quarter, long service awards, team recognition days and random treat days
