Bank Apartments & Safehouse Cafe Bar - Housekeeping Team Member
Bank Apartments & Safehouse Cafe Bar - Housekeeping Team Member
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar, health club and spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
Hours
16 hours per week available.
What is the job?
As a Housekeeping Team Member at Bank Apartments, you'll ensure that our apartments are perpetually 'fresh and inviting,' providing our guests with a tranquil escape after their busy day. Your impeccable touch will transform their accommodations into a sanctuary where they can unwind and relax. You and your team will be the architect of unforgettable experiences, leaving a lasting impression on every guest who crosses our threshold.
What we offer
· Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
£20 for completion of FLOW training
Increased Annual leave with service
Discount at Bodyscape – Employee rate and family and friend rate
Cyrospa discount rate at Bodyscape
Communication and advice on Health and Wellbeing
Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
Work for globally renowned Hotel Brands
About this role
Your day to day
Elevate every room to perfection with our high standards, turning each space into a unique and unforgettable oasis for our cherished guests by cleaning, servicing apartments as per established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitising bathrooms, removing rubbish, etc.
Embrace your role as a helpful and welcoming host, ever ready to assist guests with their needs, whether it's providing assistance or offering directions to local attractions.
Keep your Manager in the loop about room service progress and promptly.
Alert your Manager to any cleaning equipment and machinery repairs needed, ensuring a seamless and delightful stay for our guests.
Safety is of paramount importance as you diligently adhere to our cleaning procedures, using any cleaning supplies correctly and wear protective equipment when required, safeguarding both guests and team members.
Comply with the health and safety, fire, evacuation and security regulations and procedures of the Apartment Building
Showcase your organisational skills by staying on top of supplies and amenities, minimising waste to create an eco-conscious environment and ensure our guests' needs are consistently met.
Reunite items with their owners, while meticulously logging any lost and found property.
Embrace the spirit of camaraderie during unexpected moments, as we come together as to conquer any challenge that arises.
Dive into exciting deep cleaning projects, leaving no corner unturned in your pursuit of maintaining an immaculate and inviting environment.
Embrace versatility by lending a hand with various other duties as assigned, and work in other departments, if need be, showcasing your adaptability and commitment to our shared success.
Embark on a continuous learning journey, attending all relevant departmental, apartments and company training, empowering yourself to flourish in this thrilling adventure.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
Teamwork – work cooperatively and effectively with others
Positive and “Can Do” attitude – positive, friendly manner with customers and colleagues
Commitment – “I do what I say”, commitment to do the best in everything I do
Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
Integrity – honest, respectful and accountable.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
What you will need
Required criteria
- Ability to work within a Team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours
- Ability to communicate and follow instruction
- Must have a clear understanding of speaking and understanding English.
Desired criteria
- Experience within a Housekeeping role or Cleaning role
- Experience within the Hospitality, care provider or retail sectors.
