Care Home Administrator
Care Home Administrator
We are seeking a dedicated and highly organised Care Home Administrator to become a vital part of our team. In this role, you will be the central point for all administrative, financial, and operational support, ensuring the smooth and efficient running of the care home. Your work will directly contribute to a professional and welcoming environment for our residents, their families, and our dedicated staff.
You will manage a diverse range of tasks, from maintaining confidential resident and staff records to handling correspondence and preparing important documentation. This position requires a proactive individual who can confidently liaise with external suppliers, support payroll processes, and assist the Home Manager with regulatory inspections and audits.
The ideal candidate will have previous administrative experience, exceptional communication skills, and a strong command of Microsoft Office. If you are a compassionate professional with meticulous attention to detail and the ability to manage a busy workload, we encourage you to apply. This is a fantastic opportunity to use your administrative expertise in a rewarding, people-focused setting.
About this role
As a Care Home Administrator, you are the organisational heart of the home. Your day-to-day will be varied and dynamic, involving everything from welcoming visitors to managing critical compliance documentation. You'll be the go-to person for staff and management, providing essential support that allows our care teams to focus on our residents.
This role offers significant growth opportunities, allowing you to develop a deep understanding of healthcare administration, HR processes, and regulatory compliance within the social care sector. You'll build strong relationships and make a tangible impact on the lives of residents and their families. What makes this role truly interesting is its unique blend of administrative skill and human connection. You're not just managing paperwork; you're helping to create a safe, efficient, and caring community.
An Enhanced Access NI check will be required for this position. If successful please be advised that we have a policy on the recruitment of ex-offenders which is available from our HR Team. Having a criminal record will not necessarily affect you from working with Burnview Group and will be reviewed in line with our policy.
In line with the Access NI Code of Practice we have a policy on the secure handling, storage and disclosure of Access NI information and both the Code of Practice and this policy are available from our HR Team on request.
What you will need
Required criteria
- Previous administrative or office experience.
- Good organisational and time-management skills.
- Excellent written and verbal communication skills.
- Good attention to detail and accuracy.
- Ability to maintain confidentiality.
- Competence with Microsoft Office or equivalent computer systems.
- Ability to prioritise workload and meet deadlines.
- Professional and compassionate approach when dealing with residents and families.
Desired criteria
- Previous experience within a care home, healthcare or social care environment.
- Knowledge of care-sector administration and regulatory requirements.
- Experience with care management, payroll or accounting systems.
- Relevant administration or business qualification.
Skills needed for this job opportunity
Prioritisation
Regulatory Compliance
Payroll
Data Entry and Basic Computer Skills
Microsoft Office Suite
Telephone handling
Attention to detail
GDPR Compliance
Verbal and Written Skills
Recruitment and Selection
Communication
Empathy
Administrative skills
Time Management
Organisational skills
