Complex Care Support Worker

Complex Care Support Worker
Join Our Team as a Complex Care Support Worker
Are you a dedicated and experienced Complex Care Support Worker looking for a rewarding role supporting an individual with complex health needs in their own home and community?
We are a leading care provider seeking an experienced Support Worker to deliver high-quality, person-centred care to an individual with significant neurological, respiratory and physical needs.
This role is ideal for a compassionate, confident and resilient Support Worker with proven complex care experience who is committed to promoting safety, dignity, comfort and quality of life.
What We Offer Our Care Team
We value our team and offer a rewarding package, including:
Competitive pay
Rotas provided 4 weeks in advance
Ongoing training and development, including specialist clinical refreshers
Supportive management and clear career progression opportunities
Access to your holiday pay whenever you need it
24/7 operational support – there's always someone available to advise and help
Essential Requirements
To be successful in this Complex Care Support Worker role, you will need:
A minimum of 12 months' experience in a Complex Care Support Worker role
Experience providing tracheostomy care and airway support
Experience with chest management and respiratory support
Experience supporting individuals with epilepsy and seizure management
Experience with gastrostomy/enteral feeding and medication administration
Experience supporting individuals who are nil by mouth
Experience supporting individuals with diabetes, including insulin-dependent diabetes
Experience with complex moving and handling
Confidence supporting individuals with significant physical disabilities and mobility needs
Confidence using digital care planning systems and maintaining accurate care records
Excellent communication skills with a calm, resilient and professional approach
A valid UK driving licence and access to your own vehicle
Eligibility to work in the UK
Desirable Qualifications and Experience
Level 3 Health & Social Care qualification (or equivalent)
Current First Aid training
Experience supporting individuals with acquired or hypoxic brain injuries
Experience supporting individuals with complex neurological conditions
Experience supporting individuals with severe spastic quadriplegia and dystonia
Experience supporting individuals with visual impairment
Experience supporting non-verbal individuals with complex communication needs
About this role
Your Responsibilities as a Complex Care Support Worker
Your key responsibilities will include:
Providing consistent, person-centred support within the individual's home and community
Providing tracheostomy care and airway support in accordance with the individual's care plan and your assessed competencies
Supporting with chest management and respiratory care
Monitoring respiratory presentation and escalating concerns appropriately
Supporting with epilepsy and seizure management, including following individual seizure protocols
Supporting with diabetes management in accordance with the care plan, training and assessed competencies
Providing gastrostomy/enteral feeding, hydration and medication support
Supporting an individual who is nil by mouth
Supporting with personal care and all aspects of daily living
Providing full moving and handling support as part of a 2:1 care team
Supporting safe wheelchair positioning, postural management and the individual's prescribed sleep system
Following moving and handling guidance carefully due to increased fracture risk and reduced bone density
Recognising changes in the individual's presentation and escalating concerns appropriately
Following the individual's care plans, risk assessments and advanced care plan
Maintaining accurate and professional digital care records
Working closely with nurses, families, carers and multidisciplinary healthcare professionals
Promoting the individual's dignity, comfort, choice and quality of life at all times
About the Individual You Will Support
You will be supporting an individual with significant neurological, respiratory and physical needs who requires a high level of consistent and attentive care.
The individual has a hypoxic brain injury, epileptic encephalopathy, severe spastic quadriplegia and dystonia. They have complex respiratory needs requiring a tracheostomy and ongoing chest management, alongside insulin-dependent diabetes, epilepsy and gastrostomy support.
The individual is nil by mouth, non-verbal, visually impaired and uses a wheelchair. They require full moving and handling support on a 2:1 basis, including careful positioning and use of a prescribed sleep system.
You will work as part of an established care team, following individualised care plans and clinical guidance to provide safe, consistent and person-centred support.
Apply Now
If you are an experienced Complex Care Support Worker with the clinical skills required to support an individual with significant complex health needs, we'd love to hear from you.
Apply today and join our care team.
What you will need
Required criteria
- Confidence in using digital care planning systems.
- Excellent communication skills and a calm, resilient and professional attitude.
- A valid UK driving licence and access to your own vehicle.
- Eligibility to work in the UK.
Desired criteria
- NVQ/QCF Level 3 in Health and Social Care (Adults or Children).
- Current First Aid training.

