Housekeeper

Role Overview

We are looking for a Housekeeper to join our friendly team at Tilford Woods, part of Darwin Escapes.

This role is perfect for someone who takes pride in maintaining high standards of cleanliness and enjoys working as part of a team. You will help prepare our holiday accommodation to ensure every guest arrives to a clean, spotless and welcoming lodge.

About the Park

Set within the beautiful Surrey countryside, Tilford Woods offers guests a peaceful woodland escape surrounded by nature. The park provides comfortable holiday accommodation in a tranquil setting, making it the perfect destination for guests looking to relax, explore the local area and enjoy a break away from the everyday.

With its picturesque woodland surroundings and proximity to the charming village of Tilford, the park provides a welcoming environment for both guests and team members.

About Darwin Escapes

Darwin Escapes operates unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and memorable guest experiences.

Across our resorts, our teams are passionate about delivering exceptional service and creating unforgettable moments for our guests and holiday homeowners.

Whether you are starting your career in hospitality or progressing into management, Darwin Escapes offers opportunities to grow and develop within a supportive and expanding organisation.

Housekeeper – Roles & Responsibilities

Accommodation Cleaning

• Clean and prepare lodges and other accommodation units to company standards for guest arrivals.

• Change bed linen and make beds neatly.

• Thoroughly clean kitchens, bathrooms, bedrooms and living areas.

• Vacuum, dust, mop floors and wipe down all surfaces.

• Ensure each accommodation unit is presented to a high standard before check-in.

Guest Experience

• Make sure all accommodation feels clean, welcoming and presentable for guests.

• Report maintenance issues or damages promptly to management.

• Maintain cleanliness in communal areas when required.

• Help ensure guests receive a positive first impression when arriving at their accommodation.

Team Support

• Work collaboratively with other housekeeping team members, particularly during busy changeover days.

• Support supervisors in preparing accommodation efficiently within allocated timeframes.

• Follow company cleaning checklists, procedures and standards consistently.

• Maintain a positive and helpful approach when working as part of the wider park team.

Health & Safety

• Use cleaning products and equipment safely and as instructed.

• Store cleaning materials safely and appropriately.

• Adhere to all health and safety policies and procedures at all times.

• Report any hazards, accidents or incidents promptly to management.

What’s in it for you?

• Heavily discounted holidays across Darwin Escapes resorts. 

• Discounts when dining or using spa facilities across our resorts. 

• Free use of many resort facilities. 

• MediCash Health Plan 

• Employee Assistance Programme. 

• Training and development opportunities. 

• Career progression opportunities. 

• Access to employee benefits and discounts. 

• Discounted gym memberships. 

• Enhanced holiday and sick pay. 

• Cycle to Work scheme. 

• The opportunity to sell annual leave. 

  (Some benefits are subject to terms and conditions.)