Apprentice Business Administrative Assistant
Apprentice Business Administrative Assistant
Purpose of Position:
To support the efficient operation of the Branch administration, ensuring high standards of care are maintained at all times for the care management teams and staff.
Principal Responsibilities:
Foster positive relationships between staff and clients, demonstrating sensitivity to the needs of others.
Ensure total confidentiality regarding client information and treat all clients with courtesy and respect.
Perform administration duties as assigned by the management team.
Handle a demanding and intense role, dealing with sensitive issues.
About this role
Training and Qualification:
You will be undertaking the Level 3 Business Administrator Apprenticeship Standard with full support. During your training, you will develop Knowledge, Skills, and Behaviors in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality
Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, study independently, undertake research, and write assignments.
Desired Skills and Personal Qualities:
Administrative skills
Analytical skills
Attention to detail
Communication skills
Customer care skills
IT skills
Organizational skills
Patience
Problem-solving skills
Team working
Qualifications:
GCSE or equivalent in English and Maths (Grade 4) desirable
What you will need
Desired criteria
- GCSE or equivalent in English and Maths (Grade 4) desirable
