Care Coordinator (CMF114E)
Care Coordinator (CMF114E)
Reports to: Care Manager
Summary of role
Ensure all client visits are allocated, recruit suitable Care and Support Workers, and maintain appropriate office procedures.
About this role
Help Caremark on its mission to fixing the way we provide care!
You will require a UK driving license and access to a car
Our award winning team in Dartford, Gravesham and Medway are really passionate about care and making sure everyone at our service receives the highest quality of care in their own homes. We are now looking for another kind, caring individual to join our team and help us on our mission to providing the best possible care across Dartford, Gravesham and Medway.
What the Care Coordinator role involves?
Organisation of rotas by liaising with our care team
Managing new customer referrals, following up enquiries and converting opportunities into new care packages
Onboarding new customers and ensuring care is set up smoothly from the start
Liaising with customers, families and care staff to ensure care needs are met and changes are responded to promptly
Maintaining accurate care records and ensuring information is kept up to date
Providing exceptional customer service for clients and care teams
Assist with on call duties
Do you match the below description?
Are you a kind, caring individual that can work your way around systems and Microsoft Office applications and have exceptional customer service skills?
You may be someone who has worked in care before and looking for a step up or completely new to the industry and looking for a change. Either way our team are here to support your development and provide dedicated training to help you be the best.
This is a very hands on role and you will be working in a busy office that continues to grow
1. You must have great communication skills and be able to sell our service on the phone
2. A quick learner
3. Excellent organisation skills is also a must
4. You should have proficient IT skills as rotas and care plans are updated using our IT systems
5. A team player
The role is based in our Medway office and is a full time position.
Call us to find out more on 01474 320 411 or apply online!
Benefits
1. Competitive Salary (£30,000-£32,000)
2. Bonus Scheme
3. Paid training and development opportunities
4. A supportive work environment
The role is Monday to Friday - 9am to 5:30pm. Apply now for your next step in health and social care
