DEPUTY CARE MANAGER
DEPUTY CARE MANAGER
Reports to
Care Manager
Summary of role
To support the Care Manager in ensuring a caring and supportive environment for Caremark’s clients through the delivery of consistently high standards of professional care and support. To assist in managing and developing the staff team, maintaining quality standards and supporting the effective day-to-day management of the service.
About this role
Ready to take the next step in your care management career?
Perfect for an experienced care professional looking to progress into a management role.
If you’re organised, proactive and passionate about delivering high-quality care and you’re ready to take on more responsibility, this could be the role for you.
At Caremark, we believe great care starts with supporting both our clients and our staff. We’re looking for a Deputy Care Manager to work alongside our Care Manager, helping to ensure high standards of care, compliance and staff support across the service.
Why join us?
Part of a nationally recognised, award-winning care group
Supportive management team who are hands-on and approachable
We actively recognise and celebrate our staff, with team members regularly winning internal Caremark awards
Established service with a strong local reputation
Clear progression into more senior management roles
Opportunity to develop your management and leadership skills
A varied role where you can make a real difference to clients and staff
About this role
What you’ll be doing
Supporting the Care Manager with the day-to-day running of the service
Ensuring clients receive high-quality, person-centred care through effective care planning and reviews
Monitoring care quality through spot checks, audits and quality assurance
Supporting the recruitment, supervision, development and performance of staff
Promoting strong communication, teamwork and high standards across the care team
Responding to client, family and staff queries, including complaints, incidents and safeguarding concerns
Maintaining accurate care records and supporting compliance with CQC requirements
Working closely with the Care Coordinator and Field Care Supervisor to ensure the smooth running of the service
Supporting risk management and continuous improvement
Supporting the growth and development of the business
Participating in the on-call rota
