Care Supervisor

• Assessments & Risk Management: Conduct comprehensive Individual Needs Assessments for new and existing service users, including regular risk assessments and updates to ensure tailored, safe, and effective care plans.

• Service Delivery & Coverage: Ensure all service user visits are fully covered, respond promptly to emergencies as the first point of contact, and accompany Care & Support Workers on introductory visits to support smooth transitions.

• Collaboration & Staffing: Work closely with Care Coordinators to support recruitment, allocate permanent and temporary staff, and manage cover for sickness, holidays, and unforeseen absences.

• Training, Supervision & Development: Lead practical inductions and in-field training, supervise and mentor Care & Support Workers, identify further training needs, and promote ongoing professional development.

• Quality Assurance & Reviews: Conduct regular service user reviews, monitor satisfaction and worker performance, ensure accurate documentation, and act promptly on feedback and performance issues.

• Reporting & Communication: Maintain clear communication with the Care Manager and Care Coordinator, ensuring timely and accurate completion of all reports and administrative tasks.

Work Environment: Field Care Supervisors are expected to spend approximately 95% of their working week in the field, providing direct support to Care & Support Workers and ensuring the quality of service delivery. The remaining 5% of the time will be dedicated to completing necessary administrative duties in the office.

Requirements:

• Valid Irish Driving Licence

• QQI level 6 in Healthcare (preferred), QQI level 5 is also accepted.

Experience:

• Healthcare: 2 years (required)

Licence/Certification:

• Irish Driving Licence (required)

• QQI level 5 or level 6 (required)

Work Location: On the road