Cordia Apartments - Housekeeping Team Member
Cordia Apartments - Housekeeping Team Member
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
You will be responsible for ensuring standards of cleanliness, hygiene and tidiness within the apartments and for reporting any maintenance requirements in order to comply with the Apartments established quality standards.
Hours
32 hours
What we offer:
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
£20 for completion of FLOW training
Increased Annual leave with service
Discount at Bodyscape – Employee rate and family and friend rate
Cyrospa discount rate at Bodyscape
Communication and advice on Health and Wellbeing
Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
Work for globally renowned Hotel Brands
Employee Assistance Programme (EAP) & Wellbeing App
Perks & Discounts – access to perks and discounts on travels, shopping and much more
About this role
Your day to day
Achieve individual and departmental targets and objectives
Clean, and service assigned rooms/apartments or areas per established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitising bathrooms, removing rubbish, etc.
Greet all guests, welcome and assist them with any requests, enquires or directions. If you are unable to fully assist them then to refer the request to the Housekeeper supervisor or Duty Manager.
Trolleys and storerooms are to be well stocked and kept neat and tidy at all times and locked away at night.
Monitor and control supplies and amenities and minimise waste within all areas of housekeeping
Immediately turn in and report any lost property found to the Housekeeper supervisor or Duty Manager.
Notify the supervisor when service is complete, so rooms may be sold or occupied
Ensure that all cleaning equipment and machinery are maintained in working order and report faulty equipment to the Housekeeper supervisor or Duty Manager.
Make sure the usage of all cleaning supplies is correct and follows the set standards and instructions.
Comply with the health, safety, fire, evacuation and security regulation and procedures of the Apartment Building.
Always operate in a clean and hygienic manner maintaining a good standard of personal hygiene and appearance as well as having a pleasant disposition.
Perform deep cleaning tasks and special projects if needed
You will be expected to adopt the Apartment cleaning behaviours
Participate in any training, briefings and meetings as required
Perform other duties as assigned.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
Team Work – work cooperatively and effectively with others
Positive and “Can Do” attitude – positive, friendly manner with customers and colleagues
Commitment – “I do what I say”, commitment to do the best in everything I do
Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
Integrity – honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
What you will need
Required criteria
- Ability to work within a Team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours
- Ability to communicate and follow instruction
- Must have a clear understanding of speaking and understanding English
Desired criteria
- Experience within a Housekeeping Role or Cleaning role
- Experience within the Hospitality, care provider or retail sectors
