Receptionist
Receptionist
Join our fabulous team at Ballymascanlon Hotel & Golf Resort as a Front Office Receptionist.
The receptionist role is an exciting role that involves providing our guests with top customer service and completing administration tasks to ensure the smooth running of the Front Desk function.
About Us
The Ballymascanlon Hotel is a four-star property set on 130 acres of beautiful parkland, this impressive Victorian House forms the heart of this Hotel. It is one of the most remarkable historical estates in Ireland dating back to 833 A.D.
As part of the TMR Collection & under the guidance of Windward Management, Ballymascanlon Hotel & Golf Resort offers great opportunities for growth & progression in your hospitality career.
Role & Responsibilities
All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:
To complete duties as requested by the Front Office Manager.
Completing Front Office Receptionist duties
Completing Check-ins & check-outs following hotel procedures
To ensure security checks are completed on a nightly basis
To promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude
To ensure all room service calls are handled quickly and efficiently
To maintain the upkeep and appearance of the lobby and main hotel entrance
To perform light cleaning of the hotel entrance by picking up litter and emptying ashtrays & sweeping
About this role
Requirements
The ideal candidate will possess a minimum of 1 year experience in a customer service role.
The ideal candidate must be available to work shifts through the night during the week, weekends and public holidays.
The ideal candidate must be able to work five days per week.
Perks & Benefits of working at Ballymascanlon Hotel & Golf Resort
We offer the below to all our team members:
A welcoming & supportive team environment
Opportunities for development within the Hotel & wider Windward Group
Meal on duty
Refer a friend scheme
Staff discounts throughout the Hotel & its sister properties
Complimentary car-parking
Employee Assistance Programme
Digital Wellness Programme
Competitive Salary & hourly rates
Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days
About Windward Management
Ballymascanlon Hotel & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Front Office Receptionist!
What you will need
Required criteria
- Minimum of 1 year experience in a customer service role
