Receptionist

Key Responsibilities

Reception Duties

·       Answer, screen, and direct incoming telephone calls to the relevant people.

·       Welcome all visitors & customers in a professional & courteous manner, ensuring all visitors comply with company safety procedures.

·       Manage incoming and outgoing mail.

·       Book & manage travel arrangements for colleagues when required.  

Administrative Duties

·       Provide general administrative support to management and office staff.

·       Manage deliveries & collections of hire vehicles on behalf of a TBC client.  This includes corresponding by email or telephone, also updating vehicle information on all required systems.

·       Maintain accurate records, filing systems & company documents.                           

·       Assist with data entry and updating internal databases

·       Order and maintain office supplies and stationery.

·       Booking customer’s vehicles in for yearly check

General Responsibilities

·       Maintain confidentiality of company and employee information.

·       Support continuous improvement of office processes and administration.

·       Work collaboratively with colleagues across all departments.

·       Undertake other duties appropriate to the role as required.

Skills & Experience

Essential

• Previous experience in a receptionist, administrative, or customer service role.

• Excellent verbal and written communication skills.

• Strong organisational and time-management skills.

• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

• Ability to prioritise tasks and work independently.

• High level of accuracy and attention to detail.

Desirable

• Experience working within a manufacturing, engineering, or office environment.

• Familiarity with document management systems and office procedures.

Personal Attributes

• Friendly, professional, and approachable.

• Reliable and trustworthy.

• Well-organised with a proactive attitude.

• Strong interpersonal skills and a customer-focused approach.

• Able to work effectively as part of a team.

What We Offer

·        Market-leading salary plus performance-related bonus

·        30 days annual leave

·        Pension provision

·        Life insurance cover

·        Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme

·        Cycle to Work Scheme

·        Long Service Awards

·        Enhanced maternity & paternity leave

·        Job security, work-life balance, and clear career progression opportunities

Additional Information

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.

Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.

Equal Opportunities

TBC is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.