Day Porter
Day Porter
Cavan Crystal Hotel is a luxury 4* Hotel based in County Cavan. Cavan Crystal Hotel is an ideal destination nestled in the heart of the stunning lake county which is ideally situated in close proximity to many diverse tourist attractions.
The Cavan Crystal Hotel are currently seeking applications for a Day Porter . We are seeking a proactive and customer focused Day Porter to join our team. If you have an eye for detail, enjoy working in a fast paced environment and as part of a team, then apply today.
About this role
Main duties and responsibilities:
Events set up and clean up- Prepare conference rooms and event spaces, including arranging furniture, equipment and décor to a high standard.
Technical support- Assist guests with setting up IT equipment, sound systems and AV equipment, ensuring all technology runs smoothly.
Guest assistance- Provide excellent customer service, including assisting guests with their luggage and answering any queries they may have.
Maintain cleanliness and tidiness of event spaces and public areas.
Assisting with linen and other deliveries and maintaining storage areas.
Collaborate with other departments to ensure events run seamlessly and guest satisfaction is prioritized.
Requirements:
Previous experience in a similar role
Customer focused with an eye for detail
Proficient with IT and previous experience
Ideally have experience working in a Hotel
Perks and Benefits of working at Cavan Crystal Hotel
Competitive hourly wage
PRSA pension scheme
Enhanced Maternity Leave
Discounted leisure centre membership and complimentary use after the service length
Employee Assistance Programme
Digital Wellness Programme
Complimentary, high quality meals on duty
Complimentary barista-style coffee
Discounted rates in Windward properties for you as well as friends and family and food & beverage discounts
Refer-a-friend scheme
Training and development opportunities dedicated to your development
Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days
Cycle-to-work scheme
Guest review incentives
About Windward Management
Cavan Crystal Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join our team today as a Day Porter!
What you will need
Required criteria
- Previous experience in a similar role
- Customer service
- Fully Flexible
Desired criteria
- Customer Service
- IT Skills
- Ability to work under pressure
- Ability to work fast paced
- Customer focused
- Attention to detail
- Previous experience working in a Hotel
Skills needed for this job opportunity
Hospitality
Exceptional Customer Service Skills
Luggage Handling Skills
Cleaning Skills
