Team Leader

Team Leader
Team Leader | £15.32phTeam Leader – Haviland House, WorthingPlease note: Sponsorship is not available.
Start a role where your leadership, compassion, and experience shape the quality of life for every resident. As a Team Leader at Haviland House, you’ll guide and support our care teams to deliver person‑centred care in a warm, dementia‑friendly environment. If you’re passionate about leading others and ensuring the highest standards, this is the place to be.
💙 We value professionalism, empathy, and a commitment to best practice.
Hours & Contract
Hours: 40 hours per weekLocation: Haviland House
About this role
About This Role
As a Team Leader, you will oversee the day‑to‑day running of an allocated household or suite, ensuring residents receive safe, dignified, person‑centred care. You will provide clear direction, support and supervise care staff, and act as a confident, knowledgeable presence on shift.
Your responsibilities will include:
Leading the shift and ensuring the smooth running of the household or suite
Allocating tasks and ensuring effective use of time for engagement, tidying, and resident support
Maintaining a calm, safe, clean, dementia‑friendly environment
Completing monthly assessments and updating care plans as needs change
Ensuring accurate medication administration, ordering, and documentation
Monitoring residents’ wellbeing and escalating concerns appropriately
Providing day‑to‑day supervision, coaching, and guidance to the care team
Supporting new staff during induction and contributing to ongoing learning
Communicating clearly with staff, managers, families, and external professionals
Using advanced dementia care techniques such as validation, de‑escalation, and sensory approaches
Supporting residents experiencing distress or behavioural changes
Ensuring meaningful activities and engagement opportunities are encouraged
Overseeing mealtime experience and ensuring dietary needs are met
Maintaining accurate digital care records and ensuring confidentiality
Leading compassionate, dignified end‑of‑life care
Acting as a positive role model and upholding Guild Care’s BELIEF values
Every shift is an opportunity to lead with integrity, inspire your team, and ensure residents feel valued, understood, and supported.
What We’re Looking For
Essential:
Minimum 3 years’ experience in care or NVQ Level 3 (or equivalent)
Experience supervising or guiding others in a care environment
Strong communication skills (verbal and written)
Ability to read, write, and complete basic calculations
Up‑to‑date mandatory training
Ability to maintain medication competency
Satisfactory DBS check
Desirable:
Level 3+ Health & Social Care qualification
Health & Safety or First Aid training
Experience leading a team in dementia care
Understanding of person‑centred dementia approaches and behaviour support
Experience using digital care planning systems
Awareness of budget considerations in a care setting
💙 We welcome leaders who are compassionate, confident, and committed to delivering exceptional care.
Why Work for Guild Care?
Guild Care offers more than a job, it offers a meaningful, supportive career. Benefits include:
High staffing levels: We overstaff by 10% to ensure residents and staff feel supported
Supportive environment: Experienced leaders, on‑site trainer, structured guidance, and access to external counselling
Values‑driven culture: Our BELIEF values (Brave, Engaging, Loving, Integrity, Everyone Matters, Free to be Me) shape everything we do
Career progression: We invest in your development and help you grow professionally
Resident‑focused care: We prioritise enabling people to live well and love every dayLead a Team That Makes Every Day Meaningful
If you’re ready to take the next step in your care career and lead with compassion, confidence, and purpose, we’d love to hear from you.
Join Guild Care and help shape a home where residents, and staff, truly thrive.
#INDL
What you will need
Required criteria
- Must have the right to work in the UK without sponsorship.
- Must possess leadership skills to guide and support care teams.
- Must have experience in delivering person-centred care.
- Must demonstrate professionalism, empathy, and a commitment to best practice.
- Must have previous experience in a team leader or supervisory role within a care setting.
Desired criteria
- Experience working in a dementia-friendly environment.
- A passion for leading others and ensuring high standards of care.
- Experience working in a dementia-friendly environment.
- A passion for leading others and ensuring high standards of care.
Skills needed for this job opportunity
Quality Management
Team Management
Leadership
Providing Care

