Accommodation Assistant
Accommodation Assistant
The Hotel:
The Viking Hotel is located 4km from Waterford city centre and just 7km from the M9 motorway. The hotel offers a perfect base for both business and leisure guests. We have 98 rooms in total which are tastefully designed with the comfort of home in mind. The Wooden Pestle Bar & Restaurant recently underwent a makeover and has a great atmosphere which is enjoyed by residents and locals alike.
The Role
Reporting to the Accommodation Manager, the role of Accommodation Assistant requires that the highest level of cleanliness and hygiene be maintained throughout the hotel, ensuring guests comfort throughout their stay. You will have at least 1 years’ experience within a similar role. After an initial period of learning our accommodation assistants enjoy the autonomy of being self checkers. As a self-checker you will need to have good attention to detail and a wish to provide the best service to our guests.
About this role
What’s involved in the role:
Ensuring all guest bedrooms and bathrooms are cleaned to the hotel’s standards.
Ensuring that assigned public areas are cleaned to the highest standards in accordance with the correct procedures
Reporting any defects found in the bedroom, corridors or public areas to the supervisor or manager.
Checking quality of linen.
Anticipate guests’ needs and ensure that service is provided to the level they require.
Gaining an understanding of all standards of performance and delivery within the accommodation department.
Replenishing and tidying your trolley at the end of shift.
A person who may be suited to this role will have:
Previous housekeeping experience
An eye for detail
The ability to communicate fluently in English
Enthusiasm and friendliness in abundance!
Why work with us?
Great Place to Work Accredited
Failte Ireland Employer Excellence Accredited
Excellent working environment
Staff meals
Flexible working hours
Excellent Hotel staff rates across Ireland, UK & Continental Europe
24/7 Wellbeing Support Programme
Discounted Health Insurance
Free Car Parking
Training & Development opportunities
Career progression opportunities
This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand on their experience and develop their career. We strive to achieve an environment where all team members feel inspired to care for each other and our guests. #progresswithPREM
