Housekeeping Supervisor
Housekeeping Supervisor
We are looking for a hardworking and detail-focused Housekeeping Supervisor to join our team at Bath Mill Lodge Retreat, one of Darwin Escapes' beautiful countryside destinations in Somerset.
This is a fantastic opportunity for someone who takes pride in maintaining exceptionally high standards and enjoys ensuring every lodge is perfectly prepared for our guests. As a Housekeeping Supervisor, you'll play a key role in inspecting accommodation, supporting the Housekeeping team, and helping to deliver an outstanding guest experience.
This is a hands-on and varied role, ideal for someone with previous housekeeping experience who has a keen eye for detail, excellent organisational skills, and a passion for quality.
This position offers 30 hours per week, working on a rota basis across variable days, including weekends and bank holidays as required.
Applicants must be aged 18 or over and hold a full, valid UK driving licence. Due to the nature of the role and the need to travel across the resort to inspect accommodation, candidates must be able to drive.
About Bath Mill Lodge Retreat
Nestled on the edge of the historic city of Bath, Bath Mill Lodge Retreat offers a peaceful countryside setting with the convenience of nearby city attractions. Surrounded by landscaped grounds and tranquil waterways, the retreat features stylish lodges with modern amenities, creating a relaxing escape for guests.
With a supportive team and a strong focus on quality, Bath Mill Lodge Retreat is a fantastic place to develop your skills and build your career within the growing Darwin Escapes family.
Why Join Darwin Escapes?
Heavily discounted holidays across Darwin Escapes resorts.
Discounts when dining or using spa facilities across our resorts.
Free use of many resort facilities.
MediCash Health Plan
Employee Assistance Programme.
Training and development opportunities.
Career progression opportunities.
Access to employee benefits and discounts.
Discounted gym memberships.
Enhanced holiday and sick pay.
Cycle to Work scheme.
The opportunity to sell annual leave.
(Some benefits are subject to terms and conditions.)
About this role
Key Responsibilities
Inspect lodges and accommodation after cleaning to ensure they meet Darwin Escapes' high standards.
Carry out quality checks, identifying and reporting any cleaning issues that require attention.
Ensure all accommodation is clean, tidy and presented to an exceptional standard before guest arrival.
Check that inventory items, furnishings and equipment are present, clean and in good condition.
Report any maintenance issues, damages or missing items promptly.
Provide constructive feedback to the Housekeeping team to help maintain consistently high standards.
Assist with cleaning duties where required during busy periods.
Complete housekeeping check records accurately and in line with company procedures.
Follow all health & safety and hygiene procedures.
Work closely with other departments to ensure accommodation is guest-ready.
What We're Looking For
Essential
Previous housekeeping experience, ideally within hospitality, leisure or holiday accommodation.
Excellent attention to detail and a commitment to maintaining high standards.
Strong organisational and time management skills.
Ability to work independently and as part of a team.
A proactive, reliable and flexible approach to work.
Good communication skills and confidence to provide constructive feedback.
Ability to work efficiently in a fast-paced environment.
A full, valid UK driving licence.
Applicants must have the legal right to work in the United Kingdom.
Desirable
Previous experience as a Housekeeping Checker, Supervisor or Team Leader.
Experience carrying out accommodation quality inspections.
Knowledge of health & safety and COSHH procedures.
Experience identifying and reporting maintenance issues.
Experience using digital checklists or housekeeping management systems.
What you will need
Required criteria
- Applicants must have the legal right to work in the United Kingdom.
- A full, valid UK driving licence.
Desired criteria
- Previous experience as a Housekeeping Checker, Supervisor or Team Leader.
