Deputy Shop Manager | Woods Way, Worthing | F/T 35 hours

Deputy Shop Manager | Woods Way, Worthing | F/T 35 hours
Are you passionate about retail and making a difference in your local community?
Do you want to join a fun, creative and engaging team?
Are you an excellent communicator who can deliver high class customer service?
Guild Care are seeking a Deputy Manager to support the day-to-day running of one of our vibrant charity shops. This is a fantastic opportunity to step into a leadership role and support a great cause while developing your retail and management skills.
Location: Woods Way, Worthing
Hours: 35 hours per week - the store is open 7 days a week and you will be required to work weekends. Store opening times Mon-Sat - 9am - 5pm | Sunday 10am - 4pm
Why Join Guild Care?
At Guild Care, we believe in putting people first—our clients and our team. We offer a warm, inclusive, and supportive working environment, where staff are encouraged to grow, develop, and thrive.
We offer competitive salary and benefits including:
Annual Wellbeing Day off
Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)
Cycle to Work scheme
Free Specsavers eye care vouchers
Option to buy and sell annual leave
Health cash plan (silver and gold)
Interested? If you’re passionate about retail and making a difference in your community, we’d love to hear from you.
For more information read below and visit Guild Care's website to read the full job spec and apply via our website today... only those suitable will be contacted.
Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, we’d love to hear from you.
About this role
As Deputy Manager, you'll play a key part in supporting the Shop Manager to ensure smooth daily operations and profitability of the shop. You’ll also be the go-to person during the manager’s absence and will be expected to provide full holiday cover, including weekend hours, when required.
You’ll assist in meeting sales targets, maintaining high visual and operational standards, supporting volunteers, and delivering outstanding customer service. This role also plays a crucial part in raising money for the amazing work that Guild Care do in the community.
Key Responsibilities:
Deputise for the Shop Manager and provide full holiday cover
Assist in achieving income targets and maximising sales
Help manage stock control, processing donations, and shop presentation
Ensure accurate financial procedures including banking and cash handling
Supervise, support, and motivate a team of dedicated volunteers
Uphold excellent standards of customer service and shop cleanliness
Attend relevant meetings and training as required
Liaise with Furniture Scheme Manager for logistics of stock transfers
For more information visit Guild Care's website to read the full job spec and apply via our website today... only those suitable will be contacted.
Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, apply today, interviews will be taking place before the advert end date.
What you will need
Required criteria
- Retail management experience
- Operational and Organisational skills
- People Management
- Able to work weekends
Desired criteria
- Charity store experience
- Managing volunteers
Skills needed for this job opportunity
Managing Teams
Attention to detail
Communication
Coordination of Volunteers

