Complex Care Assistant – Nurse-Led Care
Complex Care Assistant – Nurse-Led Care
As a Complex Care Assistant, you will be assigned to one or two clients on a consistent basis (or work flexibly across a range of packages as a relief worker), delivering high-quality, person-centred care in the client's own home. Your day-to-day responsibilities will include:
Delivering clinical care tasks as trained and signed off by our nursing team, which may include gastrostomy (PEG) feeding, tracheostomy care, oxygen/ventilation management, catheter care, and bowel/stoma care
Administering medication in line with the client's care plan and Third Hand Care policy
Supporting personal care, mobility, and daily living activities
Monitoring and accurately recording the client's condition, escalating any changes promptly to the clinical lead or nurse
Following individual care and support plans, risk assessments, and behaviour support plans where applicable
Working collaboratively with family members, other care staff, and visiting healthcare professionals as part of a coordinated care team
Maintaining accurate, timely care documentation in line with CQC requirements
Attending mandatory and specialist clinical training, supervision, and competency assessments
Upholding the client's dignity, independence, and choice at all times, adapting your approach to fit within the family home environment
Working shifts on a block basis (typically [4–12] hours), which may include days, nights, evenings, and weekends on a 7-day rota
About this role
About the Role
We are looking for compassionate, skilled care professionals to join our nurse-led complex care team. This is an opportunity to build on your care experience and develop specialist clinical skills, supporting clients with more complex, long-term health needs in their own homes.
You'll receive dedicated training and ongoing supervision from qualified nurses, working towards competencies in areas such as:
PEG feeding and gastrostomy care
Tracheostomy care
Oxygen and ventilation support
Catheter, bowel and stoma care
Medication administration
Personal care and behaviour support
Who You'll Support
Our complex care clients include children, young people, adults and older people living with a range of conditions — including neurological conditions such as MS and motor neurone disease, physical disabilities, learning disabilities, and acquired brain or spinal injuries following stroke or trauma. Packages are typically 1:1, with some 2:1 or 3:1 support for higher-need clients.
What We're Looking For
Previous experience in a care role (professional or as a family carer)
A full UK driving licence, essential
Flexibility to work varied shifts, including nights and weekends
A patient, empathetic and professional approach when working within a family home
Good spoken and written English, with strong communication skills
A genuine commitment to high-quality, person-centred care
Why Join Third Hand Healthcare
CQC-rated Good, with Investors in People, Living Wage Employer and ISO 9001:2015 accreditation
Structured clinical training and career progression into specialist areas
Consistent block-shift working patterns (typically [4–12] hour shifts)
Strong 1:1 relationships with clients and their families
Benefits — pension, mileage, wellbeing support, referral bonus.
