Care Coordinator

Care Coordinator
Caremark Kirklees · Huddersfield HD4 · £28,000–£32,000 per year · Full-time
Join an award-winning home care team where you'll be the organisational heart of the office. As our Care Coordinator, you'll keep quality care running smoothly for people in their own homes across Kirklees — making sure the right carer is in the right place at the right time. It's a fast-paced, people-focused role where no two days are the same, and where the work you do genuinely changes lives.
You'll work closely with our Registered Manager and field care team to coordinate care, build reliable rotas, and be a trusted point of contact for our customers, their families and our carers.
About this role
What you'll do:
· Build and maintain staff rotas using our scheduling software, matching carers to customers thoughtfully
· Be the first friendly point of contact for customer and carer queries, resolving them quickly
· Monitor care delivery to make sure our high standards are always met
· Coordinate with customers, families, healthcare professionals and local authorities
· Support recruitment, onboarding and retention of a great care team
· Keep accurate records and ensure CQC and regulatory compliance
· Handle scheduling changes and provide emergency cover when needed
· Take part in our on-call rota 1 weekend in 6
What you'll bring
Essential
Experience in care coordination, scheduling or a busy administrative role
Strong organisation and time-management skills
Excellent communication and a warm, professional manner
Confident IT skills
A full UK driving licence and access to a vehicle
Desirable (and if not, we'll help you get there)
Background in home care or health & social care
Familiarity with scheduling software and CQC compliance
Knowledge of domiciliary and person-centred care
Level 3 Health & Social Care qualification — we'll fund this for the right person
Hours & on-call
Monday–Friday, 9am–5:30pm, 37.5 hours per week, plus on-call rota of 1 weekend in 6
What we offer
£28,000–£32,000, depending on experience
Bonus scheme based on business growth
Company pension
Laptop and mobile phone provided
20 days annual leave plus bank holidays
Funded training and a clear path to progress your career in care
Mileage reimbursement at 45p per mile
A genuinely supportive, friendly team
Ready to apply?
Click Apply Now with your CV. We review applications daily and aim to respond within 3 working days. We can't wait to hear from you!
Caremark Kirklees is an equal-opportunities employer. We're committed to person-centred care and to building a diverse, inclusive team that reflects the communities we support.

