Concierge Porter
Concierge Porter
Do you want to join a certified Great Place to Work? With over 90% of our Team saying they are proud to work at Harvey's Point, we pride ourselves on being an employer of choice.
Join our award-winning team at Harvey's Point Hotel in our Guest Relations department as Concierge Porter.
About Harvey’s Point
Harvey’s Point is a 4 star luxury Donegal hotel set in the idyllic surroundings of Lough Eske with the Bluestack mountains in the background.
The hotel has been at the forefront of the luxury hotel scene for over 30 years and comprises of 101 beautiful bedrooms offering breathtaking scenery at every turn.
Role and Responsibilities:
Providing an outstanding guest experience by exceeding guest expectations
Ensuring that guests are greeted in a professional and friendly manner
Assisting all guests with luggage
Driving guests to the The Lodge at Harvey's Point
Drop off and collection of guest laundry
The prompt delivery of guest messages and parcels that are handed in to the Concierge department.
Assist other departments in providing a 5* guest experience.
Carrying out all tasks in accordance with hotel procedures.
Having comprehensive knowledge and actively promoting the surrounding area of Donegal
Having the highest standards of presentation and cleanliness in the hotel, particularly public areas.
About this role
Candidate Requirements:
Excellent communication skills both verbal and written
Attention to detail
Strong customer focus skills
Positive attitude to work
The ability to work shifts and weekends
Previous experience in a concierge/porter role or the hospitality industry would be desirable but not essential
Perks and Benefits of working at Harvey's Point Hotel
Excellent rate of pay
Employee awards & recognition schemes including employee of the month, long service awards, team recognition days and random treat days
Employee referral programme
Learning and Development opportunities
Opportunity to progress within the Windward Group
Windward Group Hotel discounts
Employee Assistance Programme
Digital Wellness Programme
Discounted health care plan
Birthday card and gift
Meals on duty
Social events
Gift for parents of newborn babies
PRSA pension scheme
About Windward Management
Harvey's Point Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as Concierge Porter!
