PMO Lead

The Role:

As PMO Lead, you'll play a central role in supporting project and programme delivery by ensuring governance standards, reporting processes and project controls are consistently applied across the organisation.

Key Responsibilities:

PMO Governance & Administration:

• Support the creation and ongoing development of the PMO function.

• Coordinate project and programme governance forums.

• Prepare agendas, capture minutes and monitor actions and decisions.

• Maintain governance documentation and audit trails.

• Ensure compliance with agreed project delivery standards and methodologies.

Reporting & Management Information:

• Produce project and portfolio reports, dashboards and management information.

• Maintain project plans, milestone trackers and supporting documentation.

• Analyse project data to identify trends, risks and areas requiring attention.

• Prepare RAID reporting for governance meetings and senior stakeholders.

Project Controls & PMO Support:

• Support project teams with planning, reporting and PMO processes.

• Ensure project documentation remains accurate, complete and up to date.

• Assist with resource tracking, change control, benefits tracking and financial reporting.

• Own and maintain RAID logs, ensuring appropriate escalation and resolution of issues.

• Facilitate regular RAID reviews and support mitigation planning.

Stakeholder Management:

• Act as a key point of contact for PMO activities and communications.

• Manage the PMO mailbox and coordinate incoming requests.

• Build strong working relationships across project teams and business stakeholders.

• Communicate clearly and confidently with colleagues at all levels.

Continuous Improvement:

• Identify opportunities to improve PMO processes, templates and reporting.

• Support the implementation of best practice approaches to project delivery and governance.

Essential Skills & Experience:

• Previous experience in a PMO, Project Coordinator, Project Support or similar project delivery role.

• Experience supporting governance, reporting, planning, assurance, risk management, change control, finance or benefits management activities.

• Experience maintaining and reporting on RAID logs.

• Understanding of risk and issue management within project environments.

• Experience producing reports and dashboards using tools such as Excel, Power BI and Microsoft Project.

• Strong organisational skills and excellent attention to detail.

• Ability to analyse data and present findings clearly to stakeholders.

• Strong written and verbal communication skills.

• Good understanding of project lifecycles, governance and PMO best practice.

• Ability to work independently, manage competing priorities and meet deadlines.

Desired experience:

• Experience within an IT or technology delivery environment.

• Exposure to Agile, Waterfall and/or Hybrid delivery methodologies.

• Knowledge of PRINCE2, AgilePM, MSP, P3O or similar frameworks.

• Experience using Jira, Azure DevOps, ServiceNow or comparable tools.

• Experience supporting portfolio management, resource management or financial tracking.

• Relevant PMO, project management or business analysis qualifications.

Personal Attributes:

• Highly organised and methodical.

• Detail-focused with a commitment to quality.

• Professional, approachable and confident.

• Comfortable challenging constructively while maintaining positive relationships.

• Adaptable and resilient in a fast-paced environment.

• Passionate about continuous improvement and delivering excellent service.

Further Details:

• Hybrid role based in Bristol

• Occasional UK travel required

• Opportunity to work in a small, energetic and hands‑on team

• Fast‑moving, dynamic environment with significant opportunity to make an impact