Housekeeper

Role Overview

We are looking for Housekeepers to join our friendly team at Canterbury Reach Lodge Retreat, part of Darwin Escapes.

This role is perfect for someone who takes pride in maintaining high standards of cleanliness and enjoys working as part of a supportive team. You will help prepare our luxury holiday accommodation to ensure every guest arrives to a spotless, welcoming lodge and enjoys an exceptional stay.

This is a permanent part-time position, with hours worked across weekdays, weekends and bank holidays, depending on business needs.

About the Park

Located in the beautiful Kent countryside, Canterbury Reach Lodge Retreat offers a peaceful escape just a short distance from the historic city of Canterbury. The retreat features a collection of stylish, contemporary lodges set within tranquil surroundings, providing guests with the perfect base to relax, unwind, and explore the area's rich history, picturesque villages, and stunning coastline.

About Darwin Escapes

Darwin Escapes operates unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and memorable guest experiences.

Across our resorts, our teams are passionate about delivering exceptional service and creating unforgettable moments for our guests and holiday homeowners.

Whether you are starting your career in hospitality or progressing into management, Darwin Escapes offers opportunities to grow and develop within a supportive and expanding organisation.

Housekeeper – Roles & Responsibilities

Accommodation Cleaning

• Clean and prepare lodges and holiday accommodation to company standards for guest arrivals.

• Change bed linen and make beds neatly.

• Thoroughly clean kitchens, bathrooms, bedrooms and living areas.

• Vacuum, dust, mop floors and wipe down all surfaces.

• Ensure each accommodation unit is presented to a high standard before guest check-in.

Guest Experience

• Make sure all accommodation feels welcoming, fresh and presentable for guests.

• Report maintenance issues or damages promptly to management.

• Maintain cleanliness in communal areas when required.

Team Support

• Work collaboratively with other housekeeping team members, particularly during changeover days.

• Support supervisors in preparing accommodation efficiently within allocated timeframes.

• Follow company cleaning checklists, procedures and standards consistently.

Health & Safety

• Use cleaning products and equipment safely and as instructed.

• Store cleaning materials safely and appropriately.

• Adhere to all health and safety policies and procedures at all times.

What We're Looking For

• A positive, reliable and hardworking attitude.

• Excellent attention to detail.

• Ability to work independently and as part of a team.

• Flexibility to work weekends and bank holidays as required.

• Previous housekeeping or cleaning experience is desirable but not essential, as full training will be provided.

Why Join Darwin Escapes?

At Darwin Escapes, we value our people and are committed to providing a rewarding and supportive working environment. As part of our team, you'll benefit from:

• Heavily discounted holidays across Darwin Escapes resorts.

• Discounts when dining or using spa facilities across our resorts.

• Free use of many resort facilities.

• MediCash Health Plan.

• Employee Assistance Programme.

• Training and development opportunities.

• Career progression opportunities.

• Access to employee benefits and discounts.

• Discounted gym memberships.

• Enhanced holiday and sick pay.

• Cycle to Work scheme.

• The opportunity to sell annual leave.

  Some benefits are subject to terms and conditions.