Waiter/Waitress
Waiter/Waitress
Key responsibilities
Welcome guests warmly and provide attentive, professional service.
Present menus and explain dishes, drinks and daily specials.
Take accurate food and beverage orders.
Serve food and drinks efficiently and in accordance with resort standards.
Respond promptly to guest requests and resolve concerns appropriately.
Maintain excellent knowledge of menus, allergens and dietary requirements.
Prepare and reset tables to the required standard.
Process guest bills and payments accurately where required.
Maintain clean, organised and well-presented dining and service areas.
Communicate effectively with kitchen, bar and management teams.
Follow food hygiene, health and safety, licensing and resort procedures.
Support colleagues across the Food & Beverage department during busy periods.
Undertake any other reasonable duties associated with the role.
About you
The successful candidate will:
Have a warm, welcoming and guest-focused approach.
Be confident communicating with guests and colleagues.
Be reliable, punctual and well presented.
Work effectively as part of a team.
Remain calm and professional in a busy environment.
Demonstrate strong attention to detail.
Be willing to work flexible shifts, including evenings, weekends and public holidays.
Have previous experience in hospitality or customer service, although this is not essential.
Have the right to work in the UK.
What we offer
The opportunity to work within a prestigious five-star resort.
Full training and ongoing development.
A supportive and welcoming team environment.
Opportunities for career progression within the resort.
Competitive rates of pay.
Employee benefits and resort discounts, subject to eligibility.
If you are passionate about hospitality and would enjoy creating memorable experiences for our guests, we would be delighted to hear from you.
Lough Erne Resort is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
About this role
Waiter/Waitress – Lough Erne Resort
Location: Lough Erne Resort, Enniskillen
Department: Food & Beverage
Contract: Full-time and part-time opportunities available
Hours: Flexible working, including evenings, weekends and public holidays
About the role
Lough Erne Resort is seeking friendly, professional and enthusiastic waiting staff to join our Food & Beverage team.
As a Waiter/Waitress, you will help deliver the exceptional service expected at a five-star resort. You will welcome guests, take food and beverage orders, serve meals and drinks, and ensure every guest enjoys a memorable dining experience.
Previous hospitality experience is desirable but not essential, as full training will be provided. We are looking for people with a positive attitude, excellent communication skills and a genuine passion for looking after guests.
