Housekeeper

Housekeeping Assistant 

Department: Housekeeping 

Reports To: Housekeeping Manager / Accommodation Manager 

Role Overview 

The Housekeeping Assistant plays a key role in ensuring that all guest accommodation and housekeeping areas are maintained to the highest standards of cleanliness and presentation. The role involves preparing holiday lodges, caravans, and facilities to create a welcoming environment for guests and contribute to an exceptional guest experience. 

Working as part of the housekeeping team, the Housekeeping Assistant ensures accommodation is prepared efficiently and safely during guest changeovers while maintaining company standards. 

Key Responsibilities 

Accommodation Cleaning 

Clean and prepare lodges, caravans, and accommodation units ready for guest arrivals 

Change bed linen and make beds to company standards 

Clean kitchens, bathrooms, bedrooms, and living areas thoroughly 

Vacuum, dust, mop floors, and clean surfaces 

Ensure all rooms are presented to a high standard before guest check-in 

Guest Experience 

Ensure accommodation is welcoming and presentable for arriving guests 

Report any maintenance issues or damages promptly to management 

Maintain cleanliness in communal areas where required 

Team Support 

Work collaboratively with other housekeeping team members during changeover days 

Support supervisors with preparing accommodation within allocated timeframes 

Follow company cleaning checklists and procedures 

Health & Safety 

Use cleaning products and equipment safely and in accordance with training 

Maintain safe storage of cleaning materials 

Follow all health and safety policies and procedures