Housekeeping Supervisor
Housekeeping Supervisor
We are looking for a hardworking and detail-focused Housekeeping Supervisor to join our team at Thanet Well Lodge Retreat, one of Darwin Escapes' beautiful countryside destinations in Cumbria.
This is a fantastic opportunity for someone who takes pride in maintaining exceptionally high standards and enjoys ensuring every lodge is perfectly prepared for our guests. As a Housekeeping Supervisor, you'll play a key role in inspecting accommodation, supporting the Housekeeping team and helping to deliver an outstanding guest experience.
This is a hands-on and varied role, ideal for someone with previous housekeeping experience who has a keen eye for detail, excellent organisational skills and a passion for quality.
This position offers 25 hours per week, working across four days. Shifts will be scheduled between Mondays, Wednesdays, Thursdays, Fridays and Saturdays, primarily during the morning.
Applicants must be aged 18 or over and hold a full, valid UK driving licence. Due to the rural location of the resort and the need to travel across the park to inspect accommodation, candidates must be able to drive.
About Thanet Well Lodge Retreat :
Thanet Well Lodge Retreat is set in the stunning Cumbrian countryside, close to the Lake District National Park. Surrounded by open landscapes and natural beauty, the park provides a peaceful and scenic setting for both guests and team members.
The retreat features modern lodges with private outdoor spaces, offering guests a relaxing escape in nature. With nearby access to the Lake District and local towns, it’s a great place to work for those who enjoy a countryside environment.
With a supportive team and a strong focus on quality, this is a great opportunity to develop your skills within a growing and reputable business.
Why Join Darwin Escapes?
Heavily discounted holidays across Darwin Escapes resorts.
Discounts when dining or using spa facilities across our resorts.
Free use of many resort facilities.
MediCash Health Plan
Employee Assistance Programme.
Training and development opportunities.
Career progression opportunities.
Access to employee benefits and discounts.
Discounted gym memberships.
Enhanced holiday and sick pay.
Cycle to Work scheme.
The opportunity to sell annual leave.
(Some benefits are subject to terms and conditions.)
About this role
Key Responsibilities
Inspect lodges and accommodation after cleaning to ensure they meet Darwin Escapes' high standards.
Carry out quality checks, identifying and reporting any cleaning issues that require attention.
Ensure all accommodation is clean, tidy and presented to an exceptional standard before guest arrival.
Check that inventory items, furnishings and equipment are present, clean and in good condition.
Report any maintenance issues, damages or missing items promptly.
Provide constructive feedback to the Housekeeping team to help maintain consistently high standards.
Assist with cleaning duties where required during busy periods.
Complete housekeeping check records accurately and in line with company procedures.
Follow all health & safety and hygiene procedures.
Work closely with other departments to ensure accommodation is guest-ready.
What We're Looking For
Essential
Previous housekeeping experience, ideally within hospitality, leisure or holiday accommodation.
Excellent attention to detail and a commitment to maintaining high standards.
Strong organisational and time management skills.
Ability to work independently and as part of a team.
A proactive, reliable and flexible approach to work.
Good communication skills and confidence to provide constructive feedback.
Ability to work efficiently in a fast-paced environment.
A full, valid UK driving licence.
Applicants must have the legal right to work in the United Kingdom.
Desirable
Previous experience as a Housekeeping Checker, Supervisor or Team Leader.
Experience carrying out accommodation quality inspections.
Knowledge of health & safety and COSHH procedures.
Experience identifying and reporting maintenance issues.
Experience using digital checklists or housekeeping management systems.
What you will need
Required criteria
- Applicants must have the legal right to work in the United Kingdom.
- A full, valid UK driving licence.
Desired criteria
- Previous experience as a Housekeeping Checker, Supervisor or Team Leader.
