Accommodation Supervisor
Accommodation Supervisor
The Hotel
The Hoban Hotel has been revitalised following a near €1 million investment. Formerly known as the Aspect Hotel Kilkenny, the hotel is now named after James Hoban, a pioneering architect who was born in Kilkenny in 1755 and went on to design and build America’s White House. It has become a contemporary open plan space which is smart and comfortable while incorporating rich, deep colours paired with statement pieces like trendy light fixtures and bold patterns. Our 1801 Restaurant starts the morning off with a breakfast buffet that has something for everyone. We also serve brunch and lunch, offering the freshest and most sumptuous, sweet treats, salads, soups and sandwiches. We’ve put a lot of thought into our new menu where everything is freshly made and cooked to order and has been designed to satisfy every palette. We source local produce which is fully traceable. The Hoban Hotel Kilkenny is situated among a proud and rich heritage with some of the most popular tourist attractions in Ireland. Kilkenny City Centre offers and original and eclectic mix of designer labels, high street names and independent shops. You’ll never run out of things to do with so much on offer across Ireland’s ancient east.
Why Join The Hoban Hotel?
At The Hoban Hotel, we believe that great hospitality starts with a great workplace. We are proud to be officially recognised as a Great Place to Work™, based on direct employee feedback on trust, pride, and camaraderie within our team.
Our commitment to creating an outstanding employee experience has been recognised through a number of prestigious awards and accreditations, including:
Fáilte Ireland - Best Employer for Culture and Work Environment award winner 2026
Great Place to Work® Certified 2026
Ireland's Best Workplaces™ 2026
Ireland's Best Workplaces™ for Women 2025
Ireland's Best Workplaces™ for Health & Wellbeing 2026
Ireland's Best Workplaces™ in Hospitality 2024
Fáilte Ireland Employer Excellence – Gold Outstanding Employer Accreditation 2026
Joining The Hoban Hotel means becoming part of a supportive, people-focused team where your contribution is valued, your development is encouraged, and your wellbeing matters.
About this role
The Role
Reporting directly to the Accommodation Manager, you will have exceptional attention to detail and the ability to work both independently and as part of a team. You will be standards-driven, with a strong commitment to maintaining the highest levels of cleanliness, presentation, and hygiene throughout the property.
This is a hands-on working supervisor role, and the successful candidate will be expected to actively participate in the daily cleaning and servicing of guest rooms and public areas, while also supporting the supervision of the accommodation team.
Ideally, you will already be working in a supervisory position or have at least two years' experience as an Accommodation Assistant and be ready to take the next step in your career. You will be comfortable receiving direction from the Accommodation Manager, while also being confident in guiding, supporting, and delegating tasks to Accommodation Assistants when required.
The ideal candidate will lead by example, assisting the team during busy periods and ensuring all rooms and areas are maintained to the highest standards at all times.
Ability to communicate fluently in English and a friendly manner are also important for this role.
As The Hoban Hotel is a 24/7 operation, the role will involve shift work, weekend work, and public holiday work as required by the needs of the business.
We recognise the importance of maintaining a healthy work-life balance and will endeavour to accommodate individual scheduling requirements where possible. We encourage candidates to discuss any availability preferences or requirements as part of their application.
What’s involved in the role:
As a hands-on Accommodation Supervisor, you will lead by example and support the day-to-day operation of the Accommodation Department.
Responsibilities include:
Cleaning, servicing, and inspecting guest bedrooms and public areas to ensure exceptional standards are maintained.
Supervising, supporting, and training Accommodation Assistants to deliver consistently high standards.
Assisting with staff rostering and ensuring adequate departmental cover in line with business needs.
Preparing, managing, and updating rooming lists, while working closely with the Front Office team to coordinate room allocations, room availability, group arrivals, and guest requests.
Ensuring all hotel, hygiene, health & safety, and quality standards are followed.
Liaising with other departments to ensure efficient daily operations and an exceptional guest experience.
Please note: This is not an exhaustive list, and additional duties may be assigned in line with the needs of the business.
