Food & Beverage Assistant

Food & Beverage Assistant – Hawkchurch Resort

Part Time | Permanent

Why join Darwin Escapes?

At Darwin Escapes, our people are at the heart of everything we do. You'll be joining a friendly and supportive team at Hawkchurch Resort, where we're passionate about creating unforgettable holiday experiences. Whether you're starting your career in hospitality, building your confidence in a customer-facing role, or looking to develop new skills, we'll support you every step of the way.

What you'll receive:

• Heavily discounted holidays across Darwin Escapes resorts

• Discounts when dining or using spa facilities across our resorts

• Free use of many resort facilities

• MediCash Health Plan

• Employee Assistance Programme

• Training and development opportunities

• Career progression opportunities

• Access to employee benefits and discounts

• Discounted gym memberships

• Enhanced holiday and sick pay

• Cycle to Work scheme

• The opportunity to buy and sell annual leave (subject to terms and conditions)

About the role

We're looking for a Food & Beverage Assistant to join our friendly team at Hawkchurch Resort.

In this role, you'll help deliver a warm, welcoming, and high-quality dining experience for our guests. Working as part of a supportive team, you'll assist with the smooth day-to-day running of our restaurant and bar, ensuring service is efficient, professional, and enjoyable for every guest. Your positive attitude and excellent customer service skills will help create memorable holiday experiences from the moment guests arrive.

Key Responsibilities

• Deliver friendly, professional, and efficient service to all guests

• Take food and drink orders, serve meals and beverages, and ensure accuracy and quality at all times

• Support the set-up and clear-down of restaurant and bar areas

• Maintain high standards of cleanliness, hygiene, and presentation throughout all front-of-house areas

• Handle payments and operate tills accurately where required

• Assist with stock replenishment and rotation

• Work collaboratively with the wider team to ensure smooth daily operations

• Follow all food safety, hygiene, licensing, and company procedures

• Respond promptly and professionally to guest requests and queries

• Help create a welcoming atmosphere that encourages guests to return

What we're looking for

• A friendly, positive attitude with a passion for delivering outstanding customer service

• Previous experience in hospitality or a customer-facing role is desirable but not essential, as full training will be provided

• The ability to work efficiently in a fast-paced environment

• Strong communication and teamwork skills

• A reliable, flexible, and proactive approach to work

• Excellent attention to detail

• A willingness to learn and develop new skills

• A commitment to creating exceptional guest experiences