Data Analyst

About the role

We’re looking for a Data Analyst who thrives on turning data into insight and enjoys improving systems and processes.

This is more than a reporting role; you’ll be involved in dashboards, systems implementation, project delivery, and continuous improvement. You’ll work closely with teams across the network, helping them use data effectively and confidently.

As part of our Franchise Support Centre team, you’ll play a key role in helping both new and established offices deliver outstanding care through smarter use of data and systems.

What you’ll be doing

• Building & implementing Power BI systems at Caremark Limited and across our network.

• Creating engaging, easy to use Power BI dashboards and reports for our Franchise Support Centre and Franchise Owners.

• Analysing data to identify trends, insights, and opportunities

• Gathering technical and user requirements and translating them into solutions

• Leading and supporting systems implementation projects

• Maintaining and improving existing systems and reporting processes

• Supporting stakeholders with clear, actionable data insights

• Taking a solutions-oriented approach to challenges

• Continuously improving how data is used across the business

What we’re looking for

• Proven experience launching Power BI in organisations

• Experience in systems implementation and ongoing system maintenance

• Strong project management skills

• Ability to gather and translate technical and user requirements

• Confident working with, analysing, and presenting data

• A proactive, solutions-focused approach

About Caremark

Caremark is one of the largest UK home care franchisors, with over 150 franchise offices operating across the UK and internationally. Our franchisees work at the heart of their communities, delivering personalised care in customers’ homes, from a little extra help with daily life through to more complex care such as Dementia support.

With a reputation for excellence since our inception in 2005, Caremark has grown into one of the UK’s leading providers of home care services.

Award-Winning Franchisor | Top 5 Elite Franchise Top 100 (2026)
We’re proud winners of the British Franchise Association HSBC Franchise of the Year and ranked Top 5 in the Elite Franchise Top 100 (2026). Our success is built on strong values, effective systems, and a genuine commitment to supporting our franchise network.

Why join Caremark?

At Caremark, we believe a great workplace culture drives exceptional results. Everything we do is guided by our six core values:

Positive | Compassionate | Accountable | Trustworthy | Honest | Supportive

You’ll be empowered to make a real difference in a supportive, values-led environment, where your expertise is respected and your development is prioritised.

The kind of person who’ll thrive here

• Disciplined and focused, with a high attention to detail

• Confident and proactive, happy to take ownership

• A strong problem solver who looks for better ways of doing things

• Motivated by continuous improvement

• Comfortable working both independently and collaboratively

Benefits

• 33 days holiday (including bank holidays)

• 5 paid volunteering days per year

• Annual personal development budget

• Private medical insurance

• Life insurance cover

• Eye care vouchers

• Company pension scheme

• Free wellbeing counselling programme & support

• Ongoing training and development opportunities

• Business travel expenses

• Flexi-time- start between 08:00 and 10:00 and finish between 16:00 and 18:00

Interested?

If you enjoy working with data, improving systems, and making a real impact in a purpose-driven organisation, we’d love to hear from you.

Apply now and become a key contributor to our Systems & Data team.