Project Lead

Duties and Responsibilities

Programme Leadership and Delivery

• Lead the implementation and delivery of Healthcare Ireland's Electronic Care Records Programme across all services

• Develop, maintain and monitor comprehensive project plans, implementation schedules and programme milestones

• Develop, implement and maintain detailed service-level implementation plans for each home (where required), ensuring clear milestones, actions, responsibilities, dependencies and completion dates are identified

• Track implementation progress against agreed plans and provide assurance regarding completion of key implementation activities

• Coordinate implementation waves and service implementation plans in liaison with Senior Management

• Ensure project delivery remains within agreed scope, timescales and resource allocation

• Monitor programme performance and provide regular progress updates to Senior Management

• Maintain a programme risk register, ensuring risks, issues and dependencies are reviewed, mitigated and escalated appropriately through agreed governance structures

• Identify risks, issues and dependencies and implement appropriate mitigation strategies

• Oversee agreed governance arrangements to oversee implementation activity

• Chair project meetings and maintain programme documentation and action plans

• Ensure lessons learned are captured and incorporated throughout the programme lifecycle

• Monitor project expenditure and implementation costs against agreed budgets and approved project resources

Stakeholder Engagement and Communication

• Act as the primary liaison between Healthcare Ireland, system providers, implementation partners and operational teams

• Develop positive working relationships with Home Managers, Regional Managers, Senior Management and external partners

• In liaison with the Group Governance, Learning and Development Manager, hold system suppliers and implementation partners accountable for agreed deliverables, milestones and service expectations, escalating concerns

• Ensure effective communication and engagement throughout all phases of implementation

• Provide regular updates to senior management regarding programme progress, risks and achievements

• Support services through periods of organisational and digital change

• Escalate significant implementation risks and barriers appropriately.

Electronic Care Records Implementation

• Coordinate implementation activities across Healthcare Ireland services

• Support services to prepare for implementation through readiness assessments in line with Healthcare Ireland’s electronic implementation outline

• Ensure implementation plans are aligned with operational requirements and organisational priorities

• Coordinate system configuration and deployment activities with suppliers

• Ensure consistency in electronic recording practices across Healthcare Ireland services

• Monitor implementation progress and address emerging challenges promptly with escalation

Data Migration and Information Governance

• Coordinate data migration processes to ensure safe and effective transfer of information into electronic systems

• Ensure resident information, assessments, care plans and supporting documentation are accurately transferred and validated

• Develop quality assurance processes to verify data integrity

• Work with operational teams to resolve data quality issues

• Ensure compliance with GDPR, Data Protection legislation and Healthcare Ireland information governance requirements

• Monitor adherence to organisational policies relating to electronic record keeping

• Support the development and implementation of business continuity and system downtime arrangements to ensure safe care delivery during periods of system disruption

Change Management and System Adoption

• Lead change management activities associated with the transition to electronic care records

• Develop and implement stakeholder engagement and adoption strategies

• Establish and support Digital Champions and Super User networks across services

• Monitor system utilisation and user engagement

• Identify barriers to adoption and implement solutions to improve uptake

• Promote a positive culture of digital innovation and continuous improvement

Training and Workforce Development

• Coordinate electronic care records training programmes across the organisation

• Support the development of training resources, guidance documents and implementation toolkits

• Monitor training compliance and competency achievement

Operational Readiness and Go-Live Support

• Conduct implementation readiness assessments for each service

• Coordinate technical readiness checks and equipment deployment

• Ensure services meet agreed implementation criteria before progressing to go-live.

• Lead go-live planning and support arrangements

• Coordinate post-implementation support and stabilisation activities

• Monitor implementation outcomes and service performance during transition periods

• Ensure operational risks are escalated throughout implementation

Clinical Governance and Quality Assurance

• Ensure electronic care records support safe, effective and person-centred care delivery.

• Work collaboratively with Governance and Operational Teams  to align electronic systems with organisational policies and procedures.

• Support the development of electronic assessment, risk management and care planning processes.

• Monitor compliance with documentation standards and regulatory requirements

• Provide assurance regarding implementation progress and quality standards

Continuous Improvement and Benefits Realisation

• Establish key performance indicators to measure programme success

• Monitor implementation outcomes and benefits realisation

• Evaluate improvements in documentation quality, compliance and operational efficiency

• Identify opportunities to optimise system functionality and utilisation

• Support future digital transformation initiatives and innovation projects

• Produce reports demonstrating programme achievements and organisational benefits

Leadership Responsibilities

• Act as a professional role model, promoting Healthcare Ireland's values and behaviours

• Foster collaborative working relationships across services and departments

• Support Home Managers, Regional Teams and Senior Management throughout implementation activities

• Promote a culture of continuous learning, innovation and improvement

Contribute positively to organisational development initiatives