This job expired on 20th July 2026
Operations Manager, Birmingham & Surrounding Areas, Up to £53,600 per annum
Operations Manager, Birmingham & Surrounding Areas, Up to £53,600 per annum
Join Our Team as an Operations Manager at Midway Care Group!
About Us: Midway Care Group specialises in providing exceptional services for individuals with learning disabilities, mental health and additional needs. We collaborate closely with individuals, families, and service commissioners to support people in living within the community, whether in transitional residential services or supported living arrangements.
Our Mission: We aim to offer specialised residential and transitional services in an environment where rights, independence, and choice are paramount. We pride ourselves on delivering person-centred care and support that is both flexible and responsive.
The Opportunity: We are excited to offer a fantastic opportunity to join our expanding organisation as an Operations Manager. You will oversee our Supported Living and Residential services across the the Birmingham, Solihull, Worcestershire & Wolverhampton. We are looking for a hands on Operations Manager that will regular be visiting services and coaching the Locality Managers.
Role Overview:
Position: Operations Manager
Location: Multi-site role across Birmingham, Solihull, Worcestershire & Wolverhampton
Hours: Full-time (37.5 hours per week, with flexibility for evenings and weekends)
Reporting to: Regional Operations Director
About this role
Key Responsibilities:
Provide day-to-day leadership to a team of Locality Managers supporting adults with learning disabilities, complex care needs, and challenging behaviours.
Ensure personalised services that adapt to the changing needs of the individuals we support.
Maintain high standards of care and compliance.
Travel between services to ensure quality and support.
Hold CQC registration for some homes.
Spend at least 4 days per week in services, mentoring and coaching managers to achieve operational excellence.
Requirements:
Collaborate with Operational Managers to create and implement improvement plans for at-risk services.
Lead the rollout of improvement plans, ensuring compliance and progress toward targets.
Drive best practices and compliance by managing high-standard quality assurance across homes and services.
Monitor safety and welfare protocols for vulnerable adults, responding urgently to concerns as needed.
Partner with the Quality Director to identify and implement solutions for high-risk services.
Develop targeted improvement plans with clear actions and timelines, based on a thorough analysis of issues.
Lead on service improvement plans, monitoring those identified with shortfalls on a weekly and/or monthly basis.
Personally lead crisis management and short-term oversight for services in need, supporting managers directly.
Ensure clarity and team member buy-in on all improvement initiatives.
Benefits:
Competitive salary up to £53,600 (dependent on experience) including Car Allowance
33 days of annual leave, including Bank Holidays
Genuine career progression opportunities within a growing organisation.
On-call support and ongoing training and development.
Are you a dynamic and forward-thinking individual looking for a new challenge? If so, we want to hear from you! Don’t delay—apply today!
What you will need
Required criteria
- Multi site Residential or Supported Living Management: 3 years (preferred)
- LD and or Mental Health support Management: 2 years (preferred)
- British Driving Licence (required)
Desired criteria
- NVQ Level 5 in health and Social Care (preferred)
