B2B Commercial Vehicle Sales & Account Manager

Key Responsibilities

B2B Sales & Business Development

• Develop and grow B2B opportunities across new, used, and leased commercial vehicles.

• Find and pursue new business opportunities while managing an existing portfolio of business customers.

• Deliver a consultative sales approach, understanding customer operational needs and translating these into tailored vehicle and fleet solutions.

• Present vehicle, finance, leasing, and conversion solutions in conjunction with Donnelly Fleet and internal specialist teams

• Manage opportunities through the full sales cycle from enquiry to delivery.

Account Management & Client Coordination

• Function as a primary point of contact for assigned business and fleet customers.

• Build long-term, trusted relationships with key decision-makers.

• Coordinate internally to ensure customer requirements are met accurately and on time.

• Proactively manage customer communications, updates, and aftersales support

• Support ongoing customer satisfaction and retention through structured account management.

Commercial, Analytical & Financial Support

• Maintain accurate sales, customer, and opportunity records within CRM and internal systems.

• Support pricing, margin awareness, and cost analysis across vehicle and fleet solutions.

• Work closely with operations teams on invoicing accuracy, documentation, and reconciliation where needed.

Administrative & Operational Coordination

• Ensure all sales and fleet documentation is completed accurately and in line with company policy.

• Coordinate vehicle orders, specifications, conversions, and delivery timelines.

• Ensure compliance with internal procedures and industry standards.

Skills & Experience

Essential:

• Experience in administration, accounts, customer service, sales support, account management, or a similar business environment.

• Strong commercial awareness with the ability to understand pricing, margins, and customer value.

• Excellent communication and relationship-building skills

• Highly organised with strong attention to detail

• Ability to manage multiple priorities in a demanding environment.

• Full valid UK driving licence.

Desirable:

• Experience within commercial vehicles, fleet, leasing, or automotive finance.

• Strong understanding of new and used vehicle sales processes.

• Experience working across sales and operational functions.

What We Offer

• Competitive salary and performance-related OTE

• Company car

• Contributory pension scheme

• Enhance maternity and paternity pay

• Life assurance

• Company health & wellbeing package (including Kingsbridge Hospital Diamond Club membership)

• 30 days annual leave

• Cycle to work scheme.

• Ongoing training and development within the Donnelly Group

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by management.

Donnelly Group is an equal opportunities employer.