Field Care Supervisor

Field Care Supervisor
As a Field Care Supervisor at Caremark Pulborough and Horsham you will play a key frontline leadership role, ensuring that high‑quality, person‑centred care is consistently delivered to customers. You will carry out care reviews, needs assessments, and risk assessments, creating tailored care plans that reflect each individual’s preferences and support requirements.
Working Hours
Full-time 40 hours per week.
Our Expectations of You
We’re looking for someone who is values-driven, an excellent communicator, highly motivated, and well-organised, with strong leadership skills and a genuine passion for delivering high-quality, efficient care.
At least 2 years’ experience in a care setting (home care preferred)
Minimum of Level 3 Health & Social Care qualification
A full UK driving licence
Participate in the out-of-hours on-call rota to respond to emergencies and ensure service continuity
Strong written and verbal communication skills
Compassionate and calm under pressure
Confident using Microsoft Office, care planning and other systems (Access/People Planner)
Knowledge of CQC standards and regulatory compliance
Knowledge of safeguarding protocols and incident reporting procedures.
You may occasionally be asked to provide weekday on-call cover (17:00–22:00) during staff sickness or annual leave.
What We Offer
Company Pension
Fully funded training and development
Support to gain qualifications
Employee support and wellbeing programme
Opportunities for progression into senior care roles
Apply Today
If you’re compassionate, dependable, and want a rewarding role where you can truly make a difference, we’d love to hear from you.
About this role
Our Field Care Supervisors spend most of their time out in the field, observing care delivery, mentoring Care Assistants, and ensuring services remain safe, compliant, and aligned with Caremark’s standards. You will also act as the go‑to support for carers, solving problems, maintaining documentation, and responding to emergencies or urgent situations when needed.
This role also involves coordinating with office staff, monitoring service quality, and ensuring all care provided meets regulatory expectations, including CQC standards and safeguarding protocols. Ultimately, Field Care Supervisors support both customers and care teams, helping maintain exceptional care across Pulborough and Horsham.
What you will need
Required criteria
- Excellent written and verbal communication
Desired criteria
- NVQ Level 3 in Health & Social Care

